Field of attachment is cleared, if some required field was not filled

[Viktar Super Epic Name]

Field of attachment is cleared, if some required field was not filled:

1. there is a field for attachments
2. there are several mandatory fields

We create request. We fill the Attachment field. We don't fill surely a field. We click "to Send". The field attachment is cleared in the repeated form

[Nic Brough -Adaptavist- · Accepted solution]

That's not really any form of question, and is a bit sparse on context.  I can try to guess:

Do you mean "Is there a way to delete the attachments if a field is empty?"

If you do, then the answer is "code" - you'll need to find/write a post-function or listener that can delete the attachments. 

Also, you may note I dropped the "required field".  If a field is required, it cannot be empty, so technically, you don't need the deletion because it never will be.

[Viktar Super Epic Name]

WUT? No! 

1. there is a field for attachments
2. there are several mandatory fields

We create request. We fill the Attachment field. We don't fill surely a field. We click "to Send". The field attachment is cleared in the repeated form

[Nic Brough -Adaptavist-]

Ok, my guess was wrong, but your question was originally only one line and no explanation at all.  Your edits have helped I think, but I would like to confirm what you are seeing:

• We go to create issue
• We add an attachment on the screen
• We fill in some fields, but we miss one of the required fields (e.g. summary)
• We click "create"
• JIRA takes us back to the "create screen" and tells us which required field we missed
• On that screen, it has kept all the field data we entered before, except the attachments, which is now empty

Is that correct?

[Petra Maťková]

Hi guys,

how did you solve this please? We're now facing similar issue as Nic discribed above, but instead of attahcment it's TEMPO and ACCOUNT field.

Thanks