How I can control or see who make changes on jira settings??

[Ariel Gavillon]

So we lost the control of who is an admin and who need to be an admin on jira, and we want to control or prevent settings changes. 

There's a way to control this situation? How can we get an alert if someone makes a change that affects every project?

Regards

[Charly [DEISER] · Accepted solution]

Hi @Ariel Gavillon

You could use the built-in audit log to monitor changes, the problem is that this tool is very limited.

Please check this app: https://marketplace.atlassian.com/plugins/com.plugenta.jiraauditor/server/overview

It covers 100% of the administrative changes and get total control on what is happening.

Hope this helps!

[Ariel Gavillon]

I'll take a look if is what I need.

Regards,

[Ariel Gavillon]

Thank you very much, this is what we needed!!!

[Ariel Gavillon]

Thank you all for the help!!

[Joe Pitt]

 I strongly suggest you treat JIRA like any other production system and use a change control process. I use a project in JIRA for it. Many things won't impact multiple projects like adding a value to a select list.  This provides two benefits; It provides a way to report on how much work the JIRA admin is doing when management asks (if they haven't they will), and track who asked for what change and when. 

[Ariel Gavillon]

We have a project, but before I started working anyone was checking who have permissions and for what they need it.

Now I'm trying to do some order.

[Jose M.]

Sometimes I make use of the Audit Log that can be found under Administration / System, at least since Jira 7.1. You can search by username (author) and e.g. Change Summary, i.e. version created. For me it is helpful.

[Ariel Gavillon]

Just checked this, but I cannot see for ex. if someone made a change on Issue Attributes, Priorities.

Regards,

[Jose M.]

Maybe "Issue Attributes" are not yet considered in the Audit Log, but fields, group and user management, notifications, permissions, projects and workflows are. Maybe more. This is quite useful. 

Also very useful is to check, what other global admins have done, by checking the username in the audit log.