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How can i re-start an installation

Bearcat M_ Şándor
Contributor
April 25, 2019

JIRA version = 8.1.0, Java Version = 1.8.0_181

I'm trying to set up a jira server on a debian machine.  My first installation attempt failed to connect to mysql becuase i didn't have enough memory available.

 

Now i'm getting the error " Table 'jiradb.pluginstate' doesn't exist"

 I've deleted the datbase and re-created it., but when i try to visit my jira installation i land on http://agile.felinesoulsystems.com:8080/jira/secure/errors.jsp  which is blank.

I'm not sure how to proceed from here. How can i wipe out, and re-start the installation? I've not been asked for mysql credentials, since that first failed time.

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Denis Shestov
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April 25, 2019

after installing clean jira you go to the address localhost:8080 and in the web installer you will be given the choice of your own or the built-in database

Bearcat M_ Şándor
Contributor
April 25, 2019

Well, as indicated above, jira isn't installed on my local host. It's at http://agile.felinesoulsystems.com:8080

In fact if i leave off the /jira i get nothing. If i remove the database and restart jira, then go to the correct address i see the starting up progress bar, then i get the error.jsp page.  The logs are the same, complaining about that missing table. I already set up the database, but it ran out of memory. Somewhere it's got my answers to the mysql questions stored. I need to be asked those questions again some how and start over.

How do i do that?

Bearcat M_ Şándor
Contributor
April 25, 2019

Ok. I deleted everything in the jira user's directory and was prompted for my mysql settings.  The database test was sucessful, but after hitting 'next' i get a white screen on http://agile.felinesoulsystems.com:8080/jira/secure/SetupDatabase.jspa

 

I don't know what to do.  My logfile is here: https://gist.github.com/b69e59a35e6ce92fbf618b4e97170214

Denis Shestov
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April 25, 2019

in you log file:

MySQL 5.5.5-10.1.37-MariaDB-0+deb9u1 is not supported. You should migrate to a supported database version.
Supported versions are: 5.7, 5.6

Bearcat M_ Şándor
Contributor
April 25, 2019

Thank you. I'll try updating my MariaDB installation. What versions of MariaDB are supported?

Petr Vaníček
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April 25, 2019

Hi,

MariaDB is not supported, you need to use normal MySQL

https://confluence.atlassian.com/adminjiraserver/supported-platforms-938846830.html

Bearcat M_ Şándor
Contributor
April 25, 2019

Thank you. I'll just run it with the default database for now, and bypass the mysql issue.

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