Hi,
Can anybody let me know how to change the 'from' email address of the notifications send by Help Desk?
I searched all the settings(which are not user friendly) in helpdesk but couldn't find any option to change the 'from' email address.
Currently this uses jira email address which is automatically generated to our account (jira@xxxx.atlassian.net). but I need to replace that with our own email address.
Thanks!!!
HI. Go to Project Settings / Notifications / Edit email
Thank you for the quick answer. I'm using cloud version and it doesn't have this 'Email' edit field.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
khm. In my screen - it is a cloud version =(
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
I just read in another thread: this option is not available for next-gen projects.
Follow this change request (today still in status 'open'):
[JSDCLOUD-8346] Outgoing email address configuration - Create and track feature requests for Atlassian products.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Atlassian Government Cloud has achieved FedRAMP Authorization at the Moderate level! Join our webinar to learn how you can accelerate mission success and move work forward faster in cloud, all while ensuring your critical data is secure.
Register NowOnline forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.