How to import a workflow file?

[Tam Finlay]

Hi all,

I have a workflow file from another Jira project that I have exported as a .jwb file. I want to import this file into another project as I want to mirror 95% of the workflow and it'll be far faster to start with my other workflow file than to build the whole thing again from scratch.

I can't however find a way to import the file? I am assuming as I have the option to export, then I can surely import somehow?

I am on Jira cloud if that makes a difference.

[Todd Foley]

another critical import/export feature not available on the cloud... color me not surprised.

[Nick Read]

Is this still not possible? What possible reason could there be it not being?

[Henjo Völker]

I mean I don't know how they could possibly profit from this ridiculously awful UX, but I'm pretty sure they do, somehow.

[Suzanne Raphael]

HOW IS THIS NOT FIXED???

[MNeverOff]

Still not possible in August 31st 2021.. Deplorable

[Celine Hau]

LOL

[Ramin Shanehsaz]

Hello everyone,

we understand the frustration about the limited capabilities of exporting and importing workflows in Jira Cloud. We faced similar problems when configuring numerous workflows in a sandbox and manually replicating them in our production Jira.

To address this, we’ve developed Workflow Wizard, a new app that lets you effortlessly export workflows from any Jira Cloud instance and import them into the same or another instance, including all workflow data such as app functions and more. Also, you can create backups of your workflows and save them locally.

No more manual recreation or risk of errors—Workflow Wizard simplifies the process, saving you time and effort.

Check it out on the Marketplace:  🪄 https://marketplace.atlassian.com/apps/1234751/workflow-wizard

and refer to the documentation for more details.

We hope this helps make your workflow management easier!

Best regards,
Ramin
Computerra

[Andreas]

Here's a workaround for JIRA Cloud: https://confluence.atlassian.com/confeval/jira-software-evaluator-resources/jira-software-how-to-import-a-workflow-into-a-jira-cloud-application

[Tam Finlay]

Ahhhh! Thanks. It seems the import functionality is blocked on Cloud. I'll try the workaround. 

Thanks very much!

[Andreas]

Great, good luck with the workaround then. Happy to help.

[Andreas]

Where you able to achieve your goal with that workaround @Tam Finlay?

If so, would be great if you mark that post as the answer to your question here.

[Richard Knight]

6 years later and still no fix for this, Atlassian asleep at the wheel?

[Andreas]

Go to Administration > Issues > Workflows and select Import > Import Workflow on the upper right side of the screen.

[Marcus Heimfeld]

Is it possible to import a workflow from cloud to a hosted version? Meaning: I have a flow that has been created on a cloud version. Now I want to import it into a hosted version. Will there be problems? Will it work like a charm?

[Abidin Ali]

Please help,

Different menu on my cloud host.

[Andreas]

As described, it is currently not possible to directly import a custom workflow on JIRA cloud. This is why your menu differs @Abidin Ali. You have to use the workaround or re-create the workflow manually. 

[Robert Cuyugan]

Wow... I don't understand why Atlassian would even offer an export function yet not the import. The workaround seems to be more work, probably would take less time to re-create the WF manually.

[Andreas]

The i/e works fine from JIRA server to JIRA server. The functionality simply wasn't designed to work with JIRA cloud. Probably because JIRA cloud didn't exist by the time this feature was initially implemented.

[AllenH]

Hi @Andreas 
I had the same problem here.
It seems the fastest way to make it work is to upload a workflow onto the market place and download in onto our cloud Jira workflow.

But the application is so daunting and troublesome LOL

It demands to have a Privacy URL which is a problem for me since I have no intention to make it a product whatsoever. It is just for me to import my workflow LOL

Why are you guys making things so hard to end user?

[Matthew Tsugawa]

Not only is it a cumbersome hack (workaround is too generous) how long are we supposed to wait for it to be "reviewed" when it's not even an app? So far I'm measuring the time in days. Can anyone tell me how long they've had to wait just to get a workflow up in order to download it from the Marketplace?

[Celine Hau]

HOLY CRAP WHAT A NIGHTMARE

[Eric Smith]

I should stop being surprised at how the simplest things are basically impossible in Jira.  Insane.

[Bill Gunkel]

2024 and this is still a cumbersome hassle.  After submitting my workflow to the marketplace, and waiting for over a week for approval, it was further delayed because my "description was nondescript".