How to integrate Jira and Bitbucket?

[Baztheman]

Hi,

I already bought the Jira and Bitbucket licenses. I see "You have no license installed" under "Git integration". How do i turn on Git integration? 

Thanks.

Barry

[Mikael Sandberg]

To integrate Bitbucket and Jira, all you have to do is set up an application link between the two. In Bitbucket, go to Settings > Application links and click Create new link. Then just follow the on-screen instructions. Check out Linking Bitbucket Server with Jira. Also take a look at Jira & Bitbucket integration, it gives you a good overview of the integration. 

[Baztheman]

Mikael,

It looks like I have Application link set up on Bitbucket (Jira) and Jira (to Bitbucket). Why the Jira ticket still showing "You have no license installed"? See attachments.

Thanks. 

[Baztheman]

Also, in the documentation you sent. 

1. Can you confirm which one is local and which one is remote? I guess local is bitbucket and remote is jira?

2. Half way through the doc, there is a dialog box with "configure stash". I do not see how I can get to such configuration.

[Mikael Sandberg]

Stash is the old name for Bitbucket Server, Atlassian changed the name as of release 4.0.

In this case the remote would be Jira, and local Bitbucket, since the documentation is for Bitbucket.

Where do you see Git integration? I guess is that you have an app for Git installed but the license key for it has not been added. If you go to Manage apps you should see what apps you have installed. The Bitbucket - Jira integration do not give you that error message.

[Baztheman]

"Git integration" is shown in the individual JIRA issue. Please see the attachment.

[Mikael Sandberg]

Okay, so that is not from Bitbucket, if a Jira issue is associated with a branch/commit/pull request in Bitbucket you will see something like this:

My guess is that you have Git Integration for Jira or another Git app that has not been configured correctly. If you go to Manage apps you should see it there.

[Baztheman]

"My guess is that you have Git Integration for Jira or another Git app that has not been configured correctly. If you go to Manage apps you should see it there."

It looks like "Git integration for Jira" is a separate application or plugin that I need to buy. Is the section "git integration" from JIRA issue comes from "Git integration for Jira" application? If so, is the error "You have no license installed" comes from that application also? Meaning, I need to purchase it in order to get git integration? I thought I purchased bitbucket and the git integration with JIRA and bitbucket is included. Am I not correct? May be this is the real issue?

See attachment for the application page from JIRA.

[Mikael Sandberg]

Yes, the error is coming from the app, and you can can go to add-ons > Manage add-ons to see what apps you have installed. The screenshot you included above is for Applications links, which is different from add-ons/apps.

And since you have Bitbucket you do not need an additional app for Git, unless you have Git repositories outside of Bitbucket too.

[Baztheman]

What is the best way to access git/bitbucket features from JIRA. I read most of the documents and I still having issues with 1)How to set it up. 2) What functions am I expecting. The documentation from Atlassian is not easy and straight forward. For example, if I go https://www.atlassian.com/software/jira/bitbucket-integration, It leads me to a lot of docs. I think I am looking for... "If you want to see changes that are related to this JIRA ticket, then 1) You need to put specific key, JIRA-# in commit comment. 2) In JIRA ticket, you need to click this to see all commits related to it..." So, i am a little lost in setting up the connection between JIRA and Bitbucket.

Back to the JIRA error message. I do not see "add-ons > Manage add-ons" that you mentioned. I found "Add-ons > Manage apps". Is this what you are referring to? Please see the attachments for the screenshots. 

You said I do not need additional app for Git. Is the error invalid? I see "Git integration for Git" is in RED on the list. See attachment. Is this the issue? Do I need to remove it? Once removed, how can I connect with Bitbucket (See the first paragraph for my issues with integration)

Thanks. B.

[Mikael Sandberg]

Yes, it is Git Integration for Jira that is giving you the error message you see (the red you see under Manage apps just means that you need to upgrade the app). That app is not needed if you are using Bitbucket, and you have already set up the Bitbucket/Jira integration. I would consider to at least to disable the Git Integration app, that will remove the error message.

In the link I included in my first reply, Jira & Bitbucket integration, you can see what features you get with the integration.

In order to link a Jira issue to Bitbucket, and also see the Development section on an issue, all you have to do is create a branch that starts with the Jira issue key, mention the issue key in a commit, or mention the issue key in the description field when creating a pull request in Bitbucket.

[Baztheman]

Mikael, 

Thanks for the reply and patient.

Yes, I am confirming with another group if they are actually using "git integration app". We have a bare git repository server with one group of developers and bitbucket for another group of developers. I am trying to confirm if the first group is actually using the app and accessing the git repository. 

Meanwhile, is there any step by step instruction on how to use bitbucket from JIRA? Yes, "create branch" is the only option? Once I click it, it brings me to bitbucket, then what should I do? (what about the rest of the instruction on how the workflow should be?)

Thanks.

B.

[Mikael Sandberg]

Correct, the main interaction a developer will have between Jira and Bitbucket is the Create branch, that will forward you to Bitbucket to create the branch name consisting of the issue key and the issue summary. You can either just confirm the name or make changes to the name. 

At my previous job, most of the developers didn't use the Create branch in Jira, they created the branch either directly in Bitbucket or from Sourcetree and entered the issue key manually. There where a handful that used the Create branch from within Jira.

As an admin you can set up triggers in the workflow that automates issue transitions, like if a developer creates a branch, move the issue to in progress, or if they open a pull request, move the issue to under review or something similar.

[Baztheman]

So, there are only two things I can do from Jira with Bitbucket right?

1) Create a branch for bug, feature, ...etc.

2) It will show the branch(es) and commits that are related to the JIRA ticket.

What else I can do with Jira/Bitbucket integration? Am i missing anything?

[Mikael Sandberg]

Yes, from a developer standpoint that is it. If you re using the Release hub in Jira and the version release/build and release feature you will get a warning if you are trying to release a version that still have open pull requests. As an admin you can add triggers to your workflow like I described above. And the integration gives you more features too, like smart commit that allows the developer to transition issues via a commit comment, add comments to the issue, log time against the issue just to mention a few. The Jira & Bitbucket integration gives you a really good overview of what the integration does.

[Baztheman]

Mikael, thank you so much for helping and clarify things for me. Barry