How to make sure that any of the value in checkbox selected in Jira

[Mansi Patel]

Hi,

I am using "Checklist" custom field in Jira named "Agreement". and I have 2 options for that one: 

1) Agree

2) Read Later

Now, while creating issue I need to make sure that user has selected atleast one of them. 

I have set this field as required in field configuration but it doesn't validate that any value is selected. 

Also I tried checklist validator in "create issue" transition but it looks for all mandatory items, now I can't make any of them or both of them mandatory.

Also different validators like, field is not empty or field is required is also not working.

I am using Jira 7.7.2 version. any help is appreciated.

Thanks,

Mansi

[Joe Pitt]

If you want to enforce only 1 selection why not just make it a select list, which by definition is only 1 selection?

[Mansi Patel]

select list works technically but esthetically, Agree and Disagree should be checkbox. 

[Scott Theus]

You could name the custom select list "Agree or Disagree?" and make it required. When the user drops down the list then the two options are shown. That would maintain the esthetics and keep the solution simple.

Otherwise you may need a JSOM script. I don't know how to write them yet, but I can picture the logic:

Set both checkboxes to "required"

Write a script that says "If Agree is checked then Disagree set to be not required. If Disagree is checked then Agree is set to not required,"

Hopefully someone here can tell us if this is possible, and if so help with the script.

[Nic Brough -Adaptavist-]

We need to be careful here.  Do you genuinely mean a "checklist" field (as provided by an add-on), or is that you describing a standard "checkbox" field?

If it is a check-list, you have to use a validator on it, you can't make it mandatory in field config.  But checkboxes do work, the will force the selection of one or more options.

[Mansi Patel]

Hi Nic,

I want to enforce selection of only one option. I tried checkbox and checklist both with validations but its not working as expected.

Thanks,

Mansi

[Nic Brough -Adaptavist-]

For a single option, use a "mandatory" radio button or select list field.

[Mauricio Karas]

Hello, Mansi.

If you change the field to required in the field configuration option, it should have a red asterisk alongside the field in the screen and the user should not be able to create or save the change in the issue without selecting something on the field.

In your project go to Project Settings > Fields and check if your "Agreement" field is listed there and if it's marked as "Yes" in the required column. Make sure that the field is linked to the screen you're testing.

Also, just to check and so I can replicate here, this field is a "Select List (single choice)" type, right?

Kind regards,
Maurício Karas

[Mansi Patel]

Hi Mauricio,

I am using Standard "Checklist" field. I want to make sure that user selects only one option out of 2 and making it required doesn't enforce that validation.

so is it any other way to make it work?

Thanks,

Mansi