How to set a report in a jira ticket from confi form

[Confi User]

I want to set a reporter on a jira ticket different than the one submitting the ticket. I have tried:

"reporter": { "id": "........" } 

and

"reporter": { "name": "......" }

but it does not seem to be working. Is this the wrong approach?

[Alex Medved _ConfiForms_]

Hi

This has very little to do with ConfiForms, as it is about Jira REST API and how to use them to create Jira issue and set the reporter

The answer is - it depends. Do you use it on server or cloud, but it was answered many times in the community

Quick search (cloud Jira) - https://community.atlassian.com/t5/Jira-questions/Create-an-issue-with-rest-api-set-reporter-name/qaq-p/1535911

(server Jira) https://community.developer.atlassian.com/t/proper-way-to-set-reporter-system-field-via-create-rest-api/41399

Alex

[Confi User]

I don't have access to creating jira from Rest API, so I was wondering if there is a confi form equivalent using the Jira Create form definition?

[Alex Medved _ConfiForms_]

ConfiForms uses (underneath) Jira REST APIs to create Jira issues 

[Confi User]

Sorry I am still a little confused, how would I call the API? Do I do it inside the form or externally etc... I haven't used this before, so I am not sure as to how I am suppose to go about it 

[Alex Medved _ConfiForms_]

OK, where have you tried the approaches you have described in the initial question? 

[Confi User]

I want to put it in the IFTTT Integration Rules with event = onCreated and the action is to Create JIRA Issue. I have a field for "reporter = {id: "name"}". Is that enough information? 

[Confi User]

@Alex Medved _ConfiForms_ is this enough information?

[Alex Medved _ConfiForms_]

Sorry, I don’t understand the context of your question. 

[Confi User]

@Alex Medved _ConfiForms_ 

I want a user to fill out a confi-form in confluence that will create a jira story, but the reporter will be someone else. I don't want the person filling out the form to be set as the reporter of the story, but rather someone else on the team. The way I have it currently setup is:

{

"fields": {

"project":{ "key": "XMEN" },  

"issuetype": { "name": "Story" },        

"summary":"stuff",

"components":[{"name":"..."}],

"customfield_26912":{"value":"Functional"},

"customfield_19600": "2098",

"reporter":{"id":"username"},
"description": "setting reporter"

}

}

But this doesn't work because "reporter" is giving me an error.

[Alex Medved _ConfiForms_]

What error it is giving you and where have you found the format for reporter field as you have, using the "id" ?

According to https://developer.atlassian.com/server/jira/platform/jira-rest-api-examples/ the user picker field is set as 

{ "name":"username" }

 Alex

[Confi User]

This is the error I get when I use "reporter":{ "name": "username"} or even "reporter":{ "id": "username"}

[Alex Medved _ConfiForms_]

You can "google" this error really - it is the most common error you can have... and it happens when you attempt to set a field that does not exist in the issue create screen for this particular issue type and project

The field must be VISIBLE on the issue create screen