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How to track the rework in Jira?

Prakhar Vedsa September 27, 2022

How do you keep track of this if the development team needs to redo work on a specific ticket due to bugs, errors, or whatever else?

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Nic Brough -Adaptavist-
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September 27, 2022

Define your workflow such that it includes a "reopen" transition that allows you to reopen the issue.  Then you can continue the work on it.

Prakhar Vedsa September 27, 2022

Thank you Nic Brough _Adaptavist_

I am new to this, hence it would be great if you could elaborate on it with an example.

Nic Brough -Adaptavist-
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September 27, 2022

The first Jira workflow that ever existed is a good example - it was designed to have issues re-opened by the creator or developers when issues needed reworking.

Have a look at the diagram on https://confluence.atlassian.com/adminjiraserver/working-with-workflows-938847362.html - you can see there how the re-opened status is different to open, so that you can report on re-worked issues.

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