How to turn off BigGantt and BigPicture JIRA comments when Gantt task is moved?

[Dastin_Kuwałek__SoftwarePlant_]

Users of BigPicture and BigGantt often ask us about the audit comments generated by the plugins. For example:

We are trying BigGantt and we have one question since we do not see this option in configuration. Is there a way to disable ticket comments when a task is moved?

We do not need this because we are constantly moving tasks, and our tickets are filling with a lot of comments like "Moving task ... via BigGantt Plugin for JIRA"

[Dastin_Kuwałek__SoftwarePlant_ · Accepted solution]

This is one of the questions which is frequently asked in our support channel, which is answered below:

In order to turn off the comments from Gantt execute following steps:

1. Go to JIRA Administration > Add-ons
2. On the left-hand side find BigPicture (or BigGantt) 
3. Enter Gantt configuration
4. On the bottom of the page, you will find the checkbox responsible for Comments

Below is screenshot presenting key sections for this configuration

Turn off Gantt task move comments.png

Turn off Gantt task move comments.png

[rahuldanwade]

Hi Dastin,

I believe BigGantt comment feature is to keep track of all tasks moved so far, just like history for an issue.

If it is disabled will it be possible to track those changes somewhere or not?

BR

Rahul

[Timothy Kersten]

Hi Dastin,

Do you have any prepared scriptrunner or other scripts that can be used to remove the comments that have been made prior to turning off the comments?

Thank you.

[Jean Canazzi]

Hi Dastin,

Current BigPicture Gantt settings look totally different today, very few settings are available compared to before. Maybe because of Jira Cloud and next-gen projects, any clue about how to do it now? 

This is how Gantt settings view looks like on my side:

[Dastin_Kuwałek__SoftwarePlant_]

Hey, @Jean Canazzi you are right! :)

BigPicture and BigGantt configuration have changed since 2017. 

Configuration items, in Jira app administration, have been reorganized into new sections.

The setting for sending/not sending email notifications is now located in the Task  configuration section: