How to understand Log's referral number: 4ae4b7f8-3fad-4e4d-a535-c1e54c0872b5

[shital chande]

Hi,

Technical details

Log's referral number: 4ae4b7f8-3fad-4e4d-a535-c1e54c0872b5

Cause

Referer URL: http://localhost:8082/plugins/servlet/upm?source=side_nav_manage_addons

java.lang.NoClassDefFoundError: jcifs/smb/NtlmPasswordAuthentication

and I am using Jira 7.13.0 so anyone helps me?

[Gonchik Tsymzhitov · Accepted solution]

Hi! 

Looks like classloader issue. 

Let's restart your instance. 

BTW, what did you do on managed apps directory plugins/servlet/upm ?

Have you updated some apps ?

[shital chande]

Hi Gonchik,

Thanks for replying to me. Yes, I am developing Archiving Attachment plugin. and I am facing some errors and I have looking for log file also but this error I cant understand.

Error :

 java.lang.NoClassDefFoundError: jcifs/smb/NtlmPasswordAuthentication

at com.vps.jira.plugin.servlet.Archiveing.doGet(Archiveing.java:83) [?:?]
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:635) [servlet-api.jar:?]
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:742) [servlet-api.jar:?]
 at com.atlassian.plugin.servlet.DelegatingPluginServlet.service(DelegatingPluginServlet.java:37) [atlassian-plugins-servlet-4.5.1.jar:?]
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:742) [servlet-api.jar:?]
 at com.atlassian.plugin.servlet.ServletModuleContainerServlet.service(ServletModuleContainerServlet.java:45) [atlassian-plugins-servlet-4.5.1.jar:?]
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:742) [servlet-api.jar:?]
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231) [catalina.jar:8.5.32]
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [catalina.jar:8.5.32]
 at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) [tomcat-websocket.jar:8.5.32]
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) [catalina.jar:8.5.32]
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [catalina.jar:8.5.32]
 at com.atlassian.jira.web.filters.JiraLastFilter.lambda$doFilter$0(JiraLastFilter.java:39) [classes/:?]
 at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1471) [tomcat-coyote.jar:8.5.32]
 at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) [tomcat-coyote.jar:8.5.32]
 at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) [?:1.8.0_181]
 at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) [?:1.8.0_181]
 at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) [tomcat-util.jar:8.5.32]
 at java.lang.Thread.run(Thread.java:748) [?:1.8.0_181]
and Log file error is :
2019-08-31 13:31:54,209 http-nio-8082-exec-20 ERROR [o.a.c.c.C.[.[localhost].[/].[default]] Servlet.service() for servlet [default] in context with path [] threw exception
java.io.FileNotFoundException: D:\Atlassian\Home\Jira_7.13\logos\jira-favicon-scaled.ico (The system cannot find the file specified)
at java.io.FileInputStream.open0(Native Method)
at java.io.FileInputStream.open(FileInputStream.java:195)
at java.io.FileInputStream.<init>(FileInputStream.java:138)
at com.atlassian.jira.lookandfeel.filter.ImageDownloader.doDownload(ImageDownloader.java:57)
at com.atlassian.jira.lookandfeel.filter.FaviconInterceptor.doFilter(FaviconInterceptor.java:85)
... 8 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 4 filtered
at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36)
... 26 filtered
at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)
... 24 filtered
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:748).

Can you help me for resolving errors?

[Gonchik Tsymzhitov]

Well, could you provide a pom.xml with jcifs groupid?

[shital chande]

Thank you Gonchik,

Yes, i will provide you jcifs groupid.

[shital chande]

<dependency>
<groupId>org.samba.jcifs</groupId>
<artifactId>jcifs</artifactId>
<version>1.3.3</version>
</dependency>

[shital chande]

and POM.xml

=======

<?xml version="1.0" encoding="UTF-8"?>

<project xmlns="http://maven.apache.org/POM/4.0.0" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://maven.apache.org/POM/4.0.0 http://maven.apache.org/maven-v4_0_0.xsd">
<modelVersion>4.0.0</modelVersion>
<groupId>com.vps.jira.plugin</groupId>
<artifactId>Archiveing-Attachment</artifactId>
<packaging>atlassian-plugin</packaging>
<name>Archiveing-Attachment</name>
<version>1.0.0-SNAPSHOT</version>
<description>This is the com.vps.jira.plugin:Archiveing-Attachment plugin for Atlassian JIRA.</description>
<organization>
<name>Example Company</name>
<url>http://www.example.com/</url>
</organization>
<build>
<plugins>
<plugin>
<groupId>com.atlassian.maven.plugins</groupId>
<artifactId>maven-jira-plugin</artifactId>
<version>${amps.version}</version>
<extensions>true</extensions>
<configuration>
<productVersion>${jira.version}</productVersion>
<productDataVersion>${jira.version}</productDataVersion>
<!-- Uncomment to install TestKit backdoor in JIRA. -->
<!--
<pluginArtifacts>
<pluginArtifact>
<groupId>com.atlassian.jira.tests</groupId>
<artifactId>jira-testkit-plugin</artifactId>
<version>${testkit.version}</version>
</pluginArtifact>
</pluginArtifacts>
-->
<enableQuickReload>true</enableQuickReload>
<enableFastdev>false</enableFastdev>
<!-- See here for an explanation of default instructions: -->
<!-- https://developer.atlassian.com/docs/advanced-topics/configuration-of-instructions-in-atlassian-plugins -->
<instructions>
<Atlassian-Plugin-Key>${atlassian.plugin.key}</Atlassian-Plugin-Key>
<!-- Add package to export here -->
<Export-Package>com.vps.jira.plugin.api,</Export-Package>
<!-- Add package import here -->
<!-- <Import-Package>org.springframework.osgi.*;resolution:="optional", org.eclipse.gemini.blueprint.*;resolution:="optional", *</Import-Package> -->
<Import-Package>
org.springframework.osgi.*;resolution:="optional",
org.eclipse.gemini.blueprint.*;resolution:="optional",
*
</Import-Package>
<!-- Ensure plugin is spring powered -->
<Spring-Context>*</Spring-Context>
</instructions>
</configuration>
</plugin>
<plugin>
<groupId>com.atlassian.maven.plugins</groupId>
<artifactId>maven-refapp-plugin</artifactId>
<version>${amps.version}</version>
<extensions>true</extensions>
<configuration>
<pluginArtifacts>
<pluginArtifact>
<groupId>com.atlassian.activeobjects</groupId>
<artifactId>activeobjects-plugin</artifactId>
<version>${ao.version}</version>
</pluginArtifact>
<pluginArtifact>
<groupId>com.atlassian.activeobjects</groupId>
<artifactId>activeobjects-refapp-spi</artifactId>
<version>${ao.version}</version>
</pluginArtifact>
</pluginArtifacts>
<productVersion>${refapp.version}</productVersion>
</configuration>
</plugin>
<plugin>
<groupId>com.atlassian.plugin</groupId>
<artifactId>atlassian-spring-scanner-maven-plugin</artifactId>
<version>${atlassian.spring.scanner.version}</version>
<executions>
<execution>
<goals>
<goal>atlassian-spring-scanner</goal>
</goals>
<phase>process-classes</phase>
</execution>
</executions>
<configuration>
<scannedDependencies>
<dependency>
<groupId>com.atlassian.plugin</groupId>
<artifactId>atlassian-spring-scanner-external-jar</artifactId>
</dependency>
</scannedDependencies>
<verbose>false</verbose>
</configuration>
</plugin>
</plugins>
<pluginManagement>
<plugins>
<!--This plugin's configuration is used to store Eclipse m2e settings only. It has no influence on the Maven build itself.-->
<plugin>
<groupId>org.eclipse.m2e</groupId>
<artifactId>lifecycle-mapping</artifactId>
<version>1.0.0</version>
<configuration>
<lifecycleMappingMetadata>
<pluginExecutions>
<pluginExecution>
<pluginExecutionFilter>
<groupId>
com.atlassian.plugin
</groupId>
<artifactId>
atlassian-spring-scanner-maven-plugin
</artifactId>
<versionRange>
[1.2.13,)
</versionRange>
<goals>
<goal>
atlassian-spring-scanner
</goal>
</goals>
</pluginExecutionFilter>
<action>
<ignore></ignore>
</action>
</pluginExecution>
</pluginExecutions>
</lifecycleMappingMetadata>
</configuration>
</plugin>
</plugins>
</pluginManagement>
</build>
<dependencies>
<dependency>
<groupId>com.atlassian.jira</groupId>
<artifactId>jira-api</artifactId>
<version>${jira.version}</version>
<scope>provided</scope>
</dependency>
<dependency>
<groupId>com.atlassian.activeobjects</groupId>
<artifactId>activeobjects-plugin</artifactId>
<version>0.20</version>
<scope>provided</scope>
</dependency>
<dependency>
<groupId>org.json</groupId>
<artifactId>json</artifactId>
<version>20090211</version>
</dependency>
<dependency>
<groupId>org.samba.jcifs</groupId>
<artifactId>jcifs</artifactId>
<version>1.3.3</version>
</dependency>

<!-- Add dependency on jira-core if you want access to JIRA implementation classes as well as the sanctioned API. -->
<!-- This is not normally recommended, but may be required eg when migrating a plugin originally developed against JIRA 4.x -->
<dependency>
<groupId>com.atlassian.jira</groupId>
<artifactId>jira-core</artifactId>
<version>${jira.version}</version>
<scope>provided</scope>
</dependency>
<dependency>
<groupId>junit</groupId>
<artifactId>junit</artifactId>
<version>4.10</version>
<scope>test</scope>
</dependency>
<dependency>
<groupId>com.atlassian.plugin</groupId>
<artifactId>atlassian-spring-scanner-annotation</artifactId>
<version>${atlassian.spring.scanner.version}</version>
<scope>compile</scope>
</dependency>
<dependency>
<groupId>com.atlassian.plugin</groupId>
<artifactId>atlassian-spring-scanner-runtime</artifactId>
<version>${atlassian.spring.scanner.version}</version>
<scope>runtime</scope>
</dependency>
<dependency>
<groupId>javax.inject</groupId>
<artifactId>javax.inject</artifactId>
<version>1</version>
<scope>provided</scope>
</dependency>
<!-- WIRED TEST RUNNER DEPENDENCIES -->
<dependency>
<groupId>com.atlassian.plugins</groupId>
<artifactId>atlassian-plugins-osgi-testrunner</artifactId>
<version>${plugin.testrunner.version}</version>
<scope>test</scope>
</dependency>
<dependency>
<groupId>javax.ws.rs</groupId>
<artifactId>jsr311-api</artifactId>
<version>1.1.1</version>
<scope>provided</scope>
</dependency>
<dependency>
<groupId>com.google.code.gson</groupId>
<artifactId>gson</artifactId>
<version>2.2.2-atlassian-1</version>
</dependency>
<!-- Uncomment to use TestKit in your project. Details at https://bitbucket.org/atlassian/jira-testkit -->
<!-- You can read more about TestKit at https://developer.atlassian.com/display/JIRADEV/Plugin+Tutorial+-+Smarter+integration+testing+with+TestKit -->
<!--
<dependency>
<groupId>com.atlassian.jira.tests</groupId>
<artifactId>jira-testkit-client</artifactId>
<version>${testkit.version}</version>
<scope>test</scope>
</dependency>
-->
<dependency>
<groupId>javax.servlet</groupId>
<artifactId>servlet-api</artifactId>
<version>2.4</version>
<scope>provided</scope>
</dependency>
<dependency>
<groupId>org.slf4j</groupId>
<artifactId>slf4j-api</artifactId>
<version>1.6.6</version>
<scope>provided</scope>
</dependency>
<dependency>
<groupId>org.apache.httpcomponents</groupId>
<artifactId>httpclient</artifactId>
<version>4.1.1</version>
<scope>test</scope>
</dependency>
<dependency>
<groupId>org.mockito</groupId>
<artifactId>mockito-all</artifactId>
<version>1.8.5</version>
<scope>test</scope>
</dependency>
<dependency>
<groupId>com.atlassian.templaterenderer</groupId>
<artifactId>atlassian-template-renderer-api</artifactId>
<version>1.3.1</version>
<scope>provided</scope>
</dependency>
</dependencies>
<properties>
<jira.version>7.3.1</jira.version>
<amps.version>6.2.6</amps.version>
<plugin.testrunner.version>1.2.3</plugin.testrunner.version>
<atlassian.spring.scanner.version>1.2.13</atlassian.spring.scanner.version>
<!-- This key is used to keep the consistency between the key in atlassian-plugin.xml and the key to generate bundle. -->
<atlassian.plugin.key>${project.groupId}.${project.artifactId}</atlassian.plugin.key>
<!-- TestKit version 6.x for JIRA 6.x -->
<testkit.version>6.3.11</testkit.version>
<project.build.sourceEncoding>UTF-8</project.build.sourceEncoding>
</properties>
</project>

======

[shital chande]

POM.xml  -> 

<?xml version="1.0" encoding="UTF-8"?>

<project xmlns="http://maven.apache.org/POM/4.0.0" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://maven.apache.org/POM/4.0.0 http://maven.apache.org/maven-v4_0_0.xsd">
<modelVersion>4.0.0</modelVersion>
<groupId>com.vps.jira.plugin</groupId>
<artifactId>Archiveing-Attachment</artifactId>
<packaging>atlassian-plugin</packaging>
<name>Archiveing-Attachment</name>
<version>1.0.0-SNAPSHOT</version>
<description>This is the com.vps.jira.plugin:Archiveing-Attachment plugin for Atlassian JIRA.</description>
<organization>
<name>Example Company</name>
<url>http://www.example.com/</url>
</organization>
<build>
<plugins>
<plugin>
<groupId>com.atlassian.maven.plugins</groupId>
<artifactId>maven-jira-plugin</artifactId>
<version>${amps.version}</version>
<extensions>true</extensions>
<configuration>
<productVersion>${jira.version}</productVersion>
<productDataVersion>${jira.version}</productDataVersion>
<!-- Uncomment to install TestKit backdoor in JIRA. -->
<!--
<pluginArtifacts>
<pluginArtifact>
<groupId>com.atlassian.jira.tests</groupId>
<artifactId>jira-testkit-plugin</artifactId>
<version>${testkit.version}</version>
</pluginArtifact>
</pluginArtifacts>
-->
<enableQuickReload>true</enableQuickReload>
<enableFastdev>false</enableFastdev>
<!-- See here for an explanation of default instructions: -->
<!-- https://developer.atlassian.com/docs/advanced-topics/configuration-of-instructions-in-atlassian-plugins -->
<instructions>
<Atlassian-Plugin-Key>${atlassian.plugin.key}</Atlassian-Plugin-Key>
<!-- Add package to export here -->
<Export-Package>com.vps.jira.plugin.api,</Export-Package>
<!-- Add package import here -->
<!-- <Import-Package>org.springframework.osgi.*;resolution:="optional", org.eclipse.gemini.blueprint.*;resolution:="optional", *</Import-Package> -->
<Import-Package>
org.springframework.osgi.*;resolution:="optional",
org.eclipse.gemini.blueprint.*;resolution:="optional",
*
</Import-Package>
<!-- Ensure plugin is spring powered -->
<Spring-Context>*</Spring-Context>
</instructions>
</configuration>
</plugin>
<plugin>
<groupId>com.atlassian.maven.plugins</groupId>
<artifactId>maven-refapp-plugin</artifactId>
<version>${amps.version}</version>
<extensions>true</extensions>
<configuration>
<pluginArtifacts>
<pluginArtifact>
<groupId>com.atlassian.activeobjects</groupId>
<artifactId>activeobjects-plugin</artifactId>
<version>${ao.version}</version>
</pluginArtifact>
<pluginArtifact>
<groupId>com.atlassian.activeobjects</groupId>
<artifactId>activeobjects-refapp-spi</artifactId>
<version>${ao.version}</version>
</pluginArtifact>
</pluginArtifacts>
<productVersion>${refapp.version}</productVersion>
</configuration>
</plugin>
<plugin>
<groupId>com.atlassian.plugin</groupId>
<artifactId>atlassian-spring-scanner-maven-plugin</artifactId>
<version>${atlassian.spring.scanner.version}</version>
<executions>
<execution>
<goals>
<goal>atlassian-spring-scanner</goal>
</goals>
<phase>process-classes</phase>
</execution>
</executions>
<configuration>
<scannedDependencies>
<dependency>
<groupId>com.atlassian.plugin</groupId>
<artifactId>atlassian-spring-scanner-external-jar</artifactId>
</dependency>
</scannedDependencies>
<verbose>false</verbose>
</configuration>
</plugin>
</plugins>
<pluginManagement>
<plugins>
<!--This plugin's configuration is used to store Eclipse m2e settings only. It has no influence on the Maven build itself.-->
<plugin>
<groupId>org.eclipse.m2e</groupId>
<artifactId>lifecycle-mapping</artifactId>
<version>1.0.0</version>
<configuration>
<lifecycleMappingMetadata>
<pluginExecutions>
<pluginExecution>
<pluginExecutionFilter>
<groupId>
com.atlassian.plugin
</groupId>
<artifactId>
atlassian-spring-scanner-maven-plugin
</artifactId>
<versionRange>
[1.2.13,)
</versionRange>
<goals>
<goal>
atlassian-spring-scanner
</goal>
</goals>
</pluginExecutionFilter>
<action>
<ignore></ignore>
</action>
</pluginExecution>
</pluginExecutions>
</lifecycleMappingMetadata>
</configuration>
</plugin>
</plugins>
</pluginManagement>
</build>
<dependencies>
<dependency>
<groupId>com.atlassian.jira</groupId>
<artifactId>jira-api</artifactId>
<version>${jira.version}</version>
<scope>provided</scope>
</dependency>
<dependency>
<groupId>com.atlassian.activeobjects</groupId>
<artifactId>activeobjects-plugin</artifactId>
<version>0.20</version>
<scope>provided</scope>
</dependency>
<dependency>
<groupId>org.json</groupId>
<artifactId>json</artifactId>
<version>20090211</version>
</dependency>
<dependency>
<groupId>org.samba.jcifs</groupId>
<artifactId>jcifs</artifactId>
<version>1.3.3</version>
</dependency>

<!-- Add dependency on jira-core if you want access to JIRA implementation classes as well as the sanctioned API. -->
<!-- This is not normally recommended, but may be required eg when migrating a plugin originally developed against JIRA 4.x -->
<dependency>
<groupId>com.atlassian.jira</groupId>
<artifactId>jira-core</artifactId>
<version>${jira.version}</version>
<scope>provided</scope>
</dependency>
<dependency>
<groupId>junit</groupId>
<artifactId>junit</artifactId>
<version>4.10</version>
<scope>test</scope>
</dependency>
<dependency>
<groupId>com.atlassian.plugin</groupId>
<artifactId>atlassian-spring-scanner-annotation</artifactId>
<version>${atlassian.spring.scanner.version}</version>
<scope>compile</scope>
</dependency>
<dependency>
<groupId>com.atlassian.plugin</groupId>
<artifactId>atlassian-spring-scanner-runtime</artifactId>
<version>${atlassian.spring.scanner.version}</version>
<scope>runtime</scope>
</dependency>
<dependency>
<groupId>javax.inject</groupId>
<artifactId>javax.inject</artifactId>
<version>1</version>
<scope>provided</scope>
</dependency>
<!-- WIRED TEST RUNNER DEPENDENCIES -->
<dependency>
<groupId>com.atlassian.plugins</groupId>
<artifactId>atlassian-plugins-osgi-testrunner</artifactId>
<version>${plugin.testrunner.version}</version>
<scope>test</scope>
</dependency>
<dependency>
<groupId>javax.ws.rs</groupId>
<artifactId>jsr311-api</artifactId>
<version>1.1.1</version>
<scope>provided</scope>
</dependency>
<dependency>
<groupId>com.google.code.gson</groupId>
<artifactId>gson</artifactId>
<version>2.2.2-atlassian-1</version>
</dependency>
<!-- Uncomment to use TestKit in your project. Details at https://bitbucket.org/atlassian/jira-testkit -->
<!-- You can read more about TestKit at https://developer.atlassian.com/display/JIRADEV/Plugin+Tutorial+-+Smarter+integration+testing+with+TestKit -->
<!--
<dependency>
<groupId>com.atlassian.jira.tests</groupId>
<artifactId>jira-testkit-client</artifactId>
<version>${testkit.version}</version>
<scope>test</scope>
</dependency>
-->
<dependency>
<groupId>javax.servlet</groupId>
<artifactId>servlet-api</artifactId>
<version>2.4</version>
<scope>provided</scope>
</dependency>
<dependency>
<groupId>org.slf4j</groupId>
<artifactId>slf4j-api</artifactId>
<version>1.6.6</version>
<scope>provided</scope>
</dependency>
<dependency>
<groupId>org.apache.httpcomponents</groupId>
<artifactId>httpclient</artifactId>
<version>4.1.1</version>
<scope>test</scope>
</dependency>
<dependency>
<groupId>org.mockito</groupId>
<artifactId>mockito-all</artifactId>
<version>1.8.5</version>
<scope>test</scope>
</dependency>
<dependency>
<groupId>com.atlassian.templaterenderer</groupId>
<artifactId>atlassian-template-renderer-api</artifactId>
<version>1.3.1</version>
<scope>provided</scope>
</dependency>
</dependencies>
<properties>
<jira.version>7.3.1</jira.version>
<amps.version>6.2.6</amps.version>
<plugin.testrunner.version>1.2.3</plugin.testrunner.version>
<atlassian.spring.scanner.version>1.2.13</atlassian.spring.scanner.version>
<!-- This key is used to keep the consistency between the key in atlassian-plugin.xml and the key to generate bundle. -->
<atlassian.plugin.key>${project.groupId}.${project.artifactId}</atlassian.plugin.key>
<!-- TestKit version 6.x for JIRA 6.x -->
<testkit.version>6.3.11</testkit.version>
<project.build.sourceEncoding>UTF-8</project.build.sourceEncoding>
</properties>
</project>