How to update custom field value while moving one issue type to another?

[Teja]

Hi Team

How to update custom field value, when converting from one issue type to another type?

Ex:- We have a custom field named Origin Phase (single select drop down), When converting (Move issue) from PSO bug issue type to Production bug issue type we need set to Origin Phase as 'Production'. Any post - function would help? Any idea how to do it?

Thanks in advance

[Teja]

Used this code inside Custom Listener and it worked.

def isProductionBug = issue.issueType.name.equals("Production Bug")

cfDef = ComponentAccessor.customFieldManager.getCustomFieldObjectByName("Origin Phase")

def cfConfig = cfDef.getRelevantConfig(issue)

Option originPhaseOption = (Option) immutableIssue.getCustomFieldValue(cfDef);

if (originPhaseOption == null || originPhaseOption.getValue() == null) {

 if (isProductionBug) {
  def value = ComponentAccessor.optionsManager.getOptions(cfConfig)?.find {it.toString() == 'Production'}
  issue.setCustomFieldValue(cfDef, value)
  updated = true
}
}

[Anand Sanke]

@Teja I think you are not verifying the old issue type is PSO Bug or not.

If it is needed how can we get previous issue type?

[Haran Kumar]

@Teja  You can use Validators & Post function ( update an custom field) upon the transition to achieve this. 
But that will be a static change. You cannot dynamically control the updation of the field. 

Regards.

[Teja]

Hello @Haran Kumar 
Thanks for your time.

I know within the same workflow transition we can achieve through post function.

I would like to update that field, when moving one issue type to another issue type through move operation. 

Side note:- Workflow between two issue types are different.

When we moving issue post function will not work. 

Regards

Tejas

[Haran Kumar]

@Teja  , You are right.  It is not possible to use post function while moving issues. Are you moving issues within the project? Because your screens may differ (according to settings) if you are moving to a different project . 

[Teja]

Hi @Haran Kumar yes we are moving issue between another project.

Best,

Tejas

[Haran Kumar]

@Teja  , If its between projects then your screens may differ. You cannot control the updation of a field on this case. To the best of my knowledge its not possible . But not sure whether it can be done through any plugins or not.  

Regards
Haran

[Teja]

Yes, my thought was also same. 

Thank you @Haran Kumar