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I couldn't see all the links from the Link type with Extend with Linked Issues

Seifeddine BMZ November 2, 2021

Hi all,

I couldn't see all the links from the Link type with the option (Extend with Linked Issues.)

there are a lot of link types that I couldn't see.

within the project issues, I can see all of the link types that exist.

There are a lot of links that we need to have in the structure but we couldn't found.

Is it a problem with customized links or is it something else? who please could help?

Structure issue.png

Note:

- It is a Jira server.

Thank you,

Seif

2 answers

1 accepted

1 vote
Answer accepted
David Niro
Atlassian Partner
November 2, 2021

Hello @Seifeddine BMZ ,

David from ALM Works here.

Could you please open a support request with us by emailing support@almworks.com or through our portal support.almworks.com?

We will be happy to help identify why you are not seeing the link types you expect to see, but may need to ask you for some information best shared directly. 

We look forward to hearing from you!

Best Regards,
David Niro
www.almworks.com

0 votes
Prashant Sultania
Rising Star
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November 2, 2021

Hello @Seifeddine BMZ 

 

Welcome to the Atlassian Community!!

 

The list is not possible because you might need to configure it. Follow this documentation to configure the link type https://confluence.atlassian.com/adminjiraserver/configuring-issue-linking-938847862.html

 

Let me know in case of any further help.


Thanks,
Prashant Sultania

Note: Upvote, Like or Accept Answer if it resolves your query

Seifeddine BMZ November 2, 2021

Hello Prashant,

Thank you so much for your answer.

But what would be configured exactly to show up the further link types in structure could you please be more precise?

Regards,

Seif

Seifeddine BMZ November 2, 2021

Also, notice that it may be already configured since I am seeing all the links I need when I wanted to link an issue to another.

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