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I need to make user see only their open request(reporter only) in a project that have 5 request type

Cristian Ionescu
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March 12, 2019

I need to make user see only their open request(reporter only) in a project that have 5 request type only for one request type that means i do not have to affect the other 4.

Can you please suggest me how?

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Alexey Matveev
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March 12, 2019

Hello,

Do you mean that you have Jira Service Desk? By default customers can see only requests, where they are reporters in the portal.

Cristian Ionescu
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
March 12, 2019

So they cannot see each other request?

Cristian Ionescu
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
March 12, 2019

Also can i add a field that is visible just for 2 single groups of person but not for the reporter?

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