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I want to mute email notification for a jira project for bulk update. Please guide the steps.

Aishwarya Singh
Contributor
September 18, 2019

Hi,

I am updating the jira issues for a project. I want to do the bulk update. Can you please guide me the steps to mute email notifications so that the email of the watchers does not get flooded with so many updates.

3 answers

1 vote
Jack Brickey
Community Champion
September 18, 2019

When doing bulk updates there is a checkbox to uncheck so that Notifications are not sent. It is the final screen before execution. Just have to scroll down.

Aishwarya Singh
Contributor
September 18, 2019

I am at below step but I do not see the checkbox. Where can I find it?

Jack Brickey
Community Champion
September 18, 2019

As @Alexander Pappert indicated it is step 3. Hit the back button or cancel and start anew. 

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Alexander Pappert
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September 18, 2019

at the end of bulk Change, you can disable the following setting

image.png

 

or you can go to System -> mail -> outgoing mail and disable ist

if you disable it for longer time, you can set an anouncement banner, because the users will also not get mails like issue shared, issue assigned, ….

or you disable the mails in a time, whe no one else is working with jira

https://confluence.atlassian.com/adminjiraserver/configuring-an-announcement-banner-938846985.html

Alexander Pappert
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September 18, 2019

im my jira instance, i Need to disable outgoing mails completely, because bulk Change parent Task will do automated changes in the subtask.

and for These changes, the "send mails button" from bulk Change is not working

Aishwarya Singh
Contributor
September 18, 2019

I am sorry but I do not see "Send mail for this update" option. Is this only available to administrator by any chance?

Alexander Pappert
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September 18, 2019

https://confluence.atlassian.com/jira064/modifying-multiple-bulk-issues-720416468.html?_ga=2.81182558.897293262.1568803701-1955288928.1568268284

In order for this option to be available, you must be an administrator or project administrator of all the associated projects on whose issues the bulk operation is being performed.

Aishwarya Singh
Contributor
September 18, 2019

Okay, I will contact my administrator for this. Thank you.

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Mark Risman
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February 9, 2024

Thanks everyone for the post; I just discovered it today when I was trying to do this

 

@Alexander Pappert 

if you disable it for longer time, you can set an anouncement banner, because the users will also not get mails like issue shared, issue assigned, ….

or you disable the mails in a time, whe no one else is working with jira

I agree -- the banner is a good idea so if users are busy working, they'll know not to expect email notifications. 

But I think the banner is also a good idea regardless of working hours. You never know when someone might be in Jira working on something. For me as a user, even during my off-time, sometimes an idea comes into my head or there's an important thing I remember, and I might go in to Jira to act on it rather than waiting until the next working day and hope to remember.

0 votes
Aishwarya Singh
Contributor
September 18, 2019

Jira.png

Alexander Pappert
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September 18, 2019

ist is at the end of step 3

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