I want to send notifications to a Project manager(role) in Jira cloud only when the then status chan

[Priyanka Khare]

I want to send notifications to a Project manager(role) in Jira cloud only when the then status changes. If anything else happens other than status change I don't want the notification to be sent. Can this be achieved in JIRA cloud? Please let me know

[Nic Brough -Adaptavist- · Accepted solution]

Set up the workflow so that when the status changes, it fires a "transition" event.

Use the notification scheme to tell Jira who to mail when that event happens.

[Jack Brickey]

thanks for teaching me something new today Nic! ;-)

[Priyanka Khare]

hi 

@Nic Brough -Adaptavist-  @Jack Brickey  Hi Guys, can anyone you please help me out-

1. I want to send out notifications to a group whenever the status changes

2. I followed the guide https://confluence.atlassian.com/jirakb/configure-a-custom-event-notification-for-a-specific-jira-workflow-transition-or-status-720831525.html and did everything as per this. 

3. in the drop down of choosing default email template I chose generic template

4. edited m,y notification scheme and put my event but did not receive any email.

Can anyone please let me know what am I missing here?

[Nic Brough -Adaptavist-]

Was it you taking the action?

Check your profile for the "email me on my own changes" flag - that will suppress emails from your actions when it is enabled (most of us set it - I don't need an email to tell me what I just did!)

[Priyanka Khare]

hi, @Nic Brough -Adaptavist- I am trying to send out an email notification to a group every time an issue is transitioned.

Also, "email me on my own changes" flag - that will suppress emails from your actions when it is enabled - where can i find this? please assist

[Priyanka Khare]

@Nic Brough -Adaptavist- I have disable -"email me on my own changes" but still for workflow status change I am not getting any notifications. 

[Nic Brough -Adaptavist-]

Are you getting other notifications from other actions?