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I installed the new license in the suggested file found in
log/atlassian-jira.log, restarted and I get the same error.
Your current JIRA Software license doesn't allow you to upgrade to this version of JIRA (7.8.2).
...
You can enter your new license here (/secure/ConfirmNewInstallationWithOldLicense!default.jspa).
Is there any method to recover this new installation w/o rolling back to the previous version to update the license?
Thanks for any suggestions!
Rex
Rex,
You should be able to shut down the upgraded instance of JIRA and update the DB if the link is not working. Instructions here: https://confluence.atlassian.com/jirakb/how-to-get-and-update-jira-license-string-from-the-database-441746313.html?_ga=2.228942108.1822687758.1523403549-857499681.1523403549 After you update the DB you should be able to start it up and it should be fine.
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Thank you, Brant!
I saw that this afternoon but was hesitant to try it on our MySQL DB.
I'll test it tomorrow.
Thanks again,Rex
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