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Jira board is grayed out- Error

Neta Elyakim
Rising Star
Rising Star
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July 31, 2018

Hey,

When I enter the board I can see that the board is grayed out. When I open the board on my computer it's happening and I see this error in the console (Ctrl+ shift+ i)

https://jira.***.com/s/704ec723054d46b80bd8621cc462a5ab-CDN/c5q0lu/710001/be09033ea7858348cd8d5cdeb793189a/5930d353f04bdf4b0fefa46174c20774/_/download/contextbatch/js/greenhopper-rapid-non-gadget,atl.general,gh-rapid,jira.project.sidebar,com.atlassian.jira.projects.sidebar.init,jira.global,jira.general,atl.global,-_super/devstatus-view-issue.db31d611e52e0febdb0b.js.map;
[Error] Failed to load resource: the server responded with a status of 404 () (devstatus-view-issue.db31d611e52e0febdb0b.js.map;, line 0)

https://jira.***.com/s/7be2726c5b37da5e15b34bd777165076-T/c5q0lu/710001/be09033ea7858348cd8d5cdeb793189a/97dfd2527602f5093cfb4c00f7419fb5/_/download/contextbatch/js/com.atlassian.jira.plugins.jira-development-integration-plugin:0,-_super,-atl.general,-gh-rapid,-jira.global,-com.pyxis.greenhopper.jira:gh-rapid-inline-editable/0.6825172d3de56f8fe75d.js.map;
[Error] Failed to load resource: the server responded with a status of 404 () (0.6825172d3de56f8fe75d.js.map;, line 0)

When I log in with my user in someone else computer I don't see this problem.

Any idea?

Thanks!

1 answer

1 accepted

1 vote
Answer accepted
Moses Thomas
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 31, 2018

@Neta ElyakimWhich browser are you  using ?

Neta Elyakim
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 31, 2018

I've checked it in Chrome / Safari both in normal mode and incognito

Moses Thomas
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 31, 2018

@Neta ElyakimDo  you  have this  this issue  in using these browsers?  it  is a bit wierd  that  you  don't have problem  on other computer, i propose you  clear browser cache, make sure you Internet connect is  okay   then  try again.

Neta Elyakim
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 31, 2018

Hey,

Thank you for your answer, I tried to log in with an incognito browser (he don't have cache).

and yes- the problem is happening on those browsers.

Moses Thomas
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 16, 2018

@Neta ElyakimSo  check  ''fire wall" setting  on  this computer,   as  i  see that  something is "blocking" your request.

Neta Elyakim
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
August 18, 2018

The issue resolved by itself..
Thanks for your help anyway!!

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