Jira had problems starting up

[Mkurama]

I just want to ask why this error happens when I launch the jira?

[Dave Bosman [Realdolmen] · Accepted solution]

Hi @Mkurama 

This could be due to corrupt plugin cache. Try the following

1. Stop the JIRA instance
2. Make a back up of
   • JIRA_HOME/plugins/.bundled-plugins
   • JIRA_HOME/plugins/.osgi-plugins
3. Delete
   • JIRA_HOME/plugins/.bundled-plugins
   • JIRA_HOME/plugins/.osgi-plugins 
4. Restart JIRA

Regards

Dave

[Mkurama]

Hi @Dave Bosman [Realdolmen] Thanks for your quick response.

To stop JIRA instance I have to stop it from services right?

[Dave Bosman [Realdolmen]]

Hi @Mkurama 

How to stop and start Jira is documented here 

Regards

Dave

[Mkurama]

Thank you @Dave Bosman [Realdolmen]