LDAP query settings

[System Administrator]

I'm trying to get my LDAP settings right for the User Directories section.  I'm fairly close, it can see the users in my AD group and I can assign them to local groups (Read Only with Local Groups) but when I do the Test Settings bit at the end everything works except "Test get group members" which fails.  I've been reading various pages about how to get it working correctly without success.

As far as I can tell this is the right format for my User Object Filter: 

(&(objectCategory=Person)(sAMAccountName=*)(memberOf=CN=Jira Users,OU=Groups - Contoso,DC=contoso,DC=com))

Then I have this for my Group Object Filter:

(&(objectCategory=Group)(CN=Jira Users))

Unless it's not supposed to work I'm thinking they must be nearly right but I'm missing some important detail.  I wondered if it was the space in the group name but I can't find any useful notes on how to deal with that if it's an issue.

Can anyone help?

Thanks.

[Daniel Eads]

Are the group objects you're trying to pull in actually in the Jira Users container in your AD? I believe the space should be ok, but if the groups are in a different container (like if there's only user objects in the Jira Users container) then Jira won't be able to fetch any user groups that the users are members of.

If you've got a setup where the Jira Users container contains both the users and groups you want to use (basically like this screenshot but "Jira Users" being your container name instead of "Users")...

you might consider using the Base DN field in the setup with the parameter

cn=Jira Users,dc=contoso,dc=com

and just leaving the other filter parameters at their defaults. Jira knows how to figure out the difference between users and groups with its default filter settings - if you can just point it at the right container or OU, it can sort out the rest if everything's in the same spot. Where you want to use those additional group/user filters is if the groups are stored in a different container or OU than the user accounts.

Let me know how that goes - or maybe a blurred screenshot of your AD U&C layout if you're still running into issues!

Cheers,
Daniel

[System Administrator]

The full setup:

*Server Settings
Name: Active Directory
Directory Type: Microsoft Active Directory
Hostname (FQDN of DC): dc.contoso.com
Port: 389, no SSL
Username: CONTOSO\ldapsearch

*LDAP Schema
Base DN: DC=contoso, DC=com

*LDAP Permissions
Read Only, with Local Groups

*User Schema Settings
User Object Class: user
User Object Filter: (&(objectCategory=Person)(sAMAccountName=*)(memberOf=CN=Jira Users,OU=Groups - Contoso,DC=contoso,DC=com))
User Name Attribute: sAMAccountName
User Name RDN Attribute: cn
User First Name Attribute: givenName
User Last Name Attribute: sn
User Display Name Attribute: displayName
User Email Attribute: mail
User Password Attribute: unicodePwd
User Unique ID Attribute: objectGUID

*Group Schema Settings
Group Object Class: group
Group Object Filter: (&(objectCategory=Group)(CN=Jira Users))
Group Name Attribute: cn
Group description Attribute: description

*Membership Schema Settings
Group Members Attribute: member
User Membership Attribute: memberOf