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Menu missing when a certain dashboard is displayed in JIRA Software

Alaine_Pabayos
Alaine_Pabayos September 13, 2017

Hi Atlassian community, 

 

I notice that the menu randomly dissappears when certain dashboards are displayed.  I was referring to this KB -> https://confluence.atlassian.com/jirakb/board-tab-in-jira-missing-jira-software-application-799801745.html However, the issue repeatedly appears randomly to non-Agile dashboards as well.

Please advise and share if you encounter similar problems.

Thank you.

 

PS.  Just to add, groups the user belongs to have permission JIRA Software already.

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Suhas P
Suhas P
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September 14, 2017

Do you have any announcement banner? If you have one please check if all tags are closing properly. Sometimes announcement benner messes up with jira java script.

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Alaine_Pabayos
Alaine_Pabayos September 14, 2017

Hi Suhas,

We don't have any on our announcement banner.  Please advise.

 

Thanks

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