Met issue when trying to update JIRA ticket through REST API

[李冲]

I am trying to update an existing JIRA ticket status from Open to Resolved. When I use below JSON.

{
 "transition": {
   "id": "5"
 },
 "fields": {
  "resolution": {
   "name": "Fixed"
  }
 },
 "update": {
  "comment": [
   {
    "add": {
     "body": "Resolve issue"
    }
   }
  ]
 }
 }

The API response gives me below:

"error": {
 "errorMessages": [],
  "errors": {
   "customfield_28700": "Reason for the Bug is required for Production Bugs"
  }
}

I don't know what is wrong here, can someone please help me to fix this problem? Thanks a lot!

[Nic Brough -Adaptavist- · Accepted solution]

The Jira you are trying to update has a validator that requires the entry of a field.  Your code is not filling the field in, so it fails validation.

Either remove the validator, or send data to go in the field

[李冲]

I don't know which field is missing. Earlier it works fine and i am not sure why it suddenly gives me error. 

[Nic Brough -Adaptavist-]

From the error message, I'd guess you have a field called "Reason for the bug" that has been made mandatory.  Any admin could have added the validator to the workflow.

[李冲]

I found the reason. Thanks a lot for your help. : )

[Miki Even-Shani]

Hi,

I'm facing the same error.

How did you resolve it?