Hi Team,
I would like generate report for my team based on the below criteria.
Is there any way to take the reports in JIRA (without plugin).
Please advise.
Unresolved issues:
Resolved Issues:
Thanks,
Lakshmi
Hello Lakshmi,
Actually, you can get have those metrics by Enhancer Plugin, and present them with Metrics dashboard gadgets. Also there is a user performance matrix using those metrics. But you do not want a solution with a plugin.
Anyway, you can use JQL saved filters to display them:
For instance:
Unresolved issues:
Resolved Issues:
for last bullet, I assume the assignee is the user who resolved the ticket.
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Thanks for that advice.
Often times once the issue is resolved it gets reassigned to a tester to validate before the ticket is closed. Is there any way to capture the user that resolved the ticket even if they are not the current assignee?
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Hello Sam,
Out of he box solution: you can create a user custom field, and fill that field in the transition post function in which the issue is resolved.
Alternatively, you can use a plugin like Enhancer Plugin where Resolution User is bundled.
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