Missing link "Migrate users from one directory to another"

[Webadm]

Hi,

we use JIRA v6.4.11 and im am logged in as an jira-administrators. Under "User management" --> "User Directories" i would like to Migrate users from one directory to another. But there is no link for this action. I only see the link "Directory Configuration Summary".

Where else can i find this function?

[Nic Brough -Adaptavist- · Accepted solution]

Is your external directory enabled for write access?

[Webadm]

No. But the user i want to move exists in both directories (JIRA and AD). 

Will it only work if my external directory is enabled for write access?

[Nic Brough -Adaptavist-]

Migration implies you'll be making changes on both systems, so yes, you need write access.

[Stepan Santalov]

What if write access to external directory enabled, but still the link "Migrate users from one directory to another" is missing? How can i enable it?

[Jonathan Ward]

Did you find out why the Migrate users from one directory to another link

was missing?    We have the same issue.

[david_willson]

What did you do to see the missing link?

[OTP Mobile Ltd.]

I have same problem. I have 2 directory (old and new)

I would like to use the new directory, but now the user's data and setting is not in the new directory (for example the memberships).

I set read/write both directory, but the migration link is missing.

Can anybody help me?

We use Jira 8.5 version.

Thank you!

[JIRAfied]

Hi, 

Is there a solution to this? I have also set read/write to the directory.

Thanks

[SysAdmin]

Ditto here, any solution for this issue ?

[Ahmet Kilic]

Dito here, any update?

[Webadm]

OK, thank you!