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Missing the Create button after upgrade - on 30 day trial license - where is it??

kdickason
Contributor
August 25, 2021

I am on a 30 day trial now and we are at version 8.17.1. None of my users, regardless of permissions can see a Create button.  We have Dashboards, Projects, Issues, Boards, Plans, but no ability to Create an issue.   Nothing in logs indicating a problem.  Am I not seeing something?  There should be a Create button to create issues, right??  Please help!

1 answer

0 votes
Brant Schroeder
Community Champion
September 10, 2021

@kdickason 

Are you still having this issue?  Have you done all the simple things:

  • Cleared browser cache?
  • Cleared application plugin (app) cache on the Jira server?
  • Inspected the page to see if the element is loading?
kdickason
Contributor
September 13, 2021

Found the issue.  There was a disabled component in the "Atlassian Jira - Plugins - Header Plugin" called webfragments.navigation.bar.issues.item.new.issues

 Re-enabling and refreshing brought the button back.

Like Brant Schroeder likes this
Brant Schroeder
Community Champion
September 13, 2021

@kdickason Great.

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