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Move issue from one sub-task type to another sub-task type in the same project and keep the watcher

Airb Stuggi
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May 23, 2023

Hi! I'm trying to change the issue type from one sub-task type in the same project and keep the watcher. Move Issue wizard will pop up and ask for watchers, even when it is the same field in both issue types, I have to manually put in the watcher's list (copy and paste doesn't work either). Is it possible to transition over the existing watcher? 

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Filipi Lima
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 25, 2023

Hello, Airb, welcome to the community!

I'm investigating what seems to be the exact same problem but I could not get to the root cause just yet.

Do you happen to have any plugins related to the Watcher field such as the now defunct "Jira Watcher Field"?

To clarify, it is not expected to request the watcher list when moving the sub-tasks - they should be moved automatically since the Watcher field is expected to be on both field configurations.

Airb Stuggi
I'm New Here
I'm New Here
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May 26, 2023

Hey Filipi, thanks for your replay. I agree I also wouldn't expect to update the watcher when moving the sub ticket.  We don't use any plugins at all.  

Filipi Lima
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 29, 2023

On the case I was working on, when the plugin was disabled the problem stopped.

I know there are some limitations around Issue Security and Watchers such as what is requested here:

https://jira.atlassian.com/browse/JRASERVER-45488


Are you using Security Levels as well?

Jason D Smith
Contributor
June 1, 2023

You may want to look again at your plugin list for the watcher plugin.

In terms of a workaround, a user pointed out to me that if they do a bulk move on the sub-task issue, they aren't asked to re-specify the watcher list.

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