Reporter can't make any change

[Yash Khandelwal]

Hi,

I have 2 question

Question 1:- Is there any way reporter of the ticket can't be able to make any change in the issue after created.

Question 2:- After ticket status is changed to approved "HR Approver team" group can't be able to make the change in the ticket.

Thanks

[Florian Bonniec]

Hi @Yash Khandelwal 

1- You have to make sure Reporter has the browse project permission as well as any other permission it may need, like edit transition. It's configure in the Permission Scheme.

https://confluence.atlassian.com/jirasoftwareserver/permissions-overview-939938996.html

2- You need to set a workflow property in the status. "jira.issue.
editable"

https://confluence.atlassian.com/adminjiraserver/workflow-properties-938847526.html

Regards

[Yash Khandelwal]

Hi Florian Bonniec,

I have tried to set the property in the workflow but that's didn't work can you please help me on this.

[Florian Bonniec]

Hi

Not sure if it's the rendering or not but quote (") do not have to be added it's just jira.issue.editable

Also did you set the property on the status HR Approver team or the transition to it ? You have to set it on the status.

Regards

[Yash Khandelwal]

Hi,

If we are not adding the (") in jira.issue.editable this propertied so we can't able to create the workflow properties. Already tried in the transition as well as in the status.

Regards

[Florian Bonniec]

I just tested and it worked for me. The property is configured like below.

Regards

[Yash Khandelwal]

Hi @Florian Bonniec 

Could you please confirm in which jira version you are trying.

I am using this in 9.12 version.

Regards