Script Listener to purge the value of a custom field from an issue when that issue is unlinked

[SWAPNIL SRIVASTAV]

When an issue is unlinked/delinked in JIRA, I want to fetch the value of a particular custom field in that issue and delete its value.

[Tarun Sapra · Accepted solution]

Hello @SWAPNIL SRIVASTAV 

You can write a custom listener with script runner plugin which should listen to the event "IssueLinkDeleted" and in the listener you can update the custom field value for the issue as null.

[Tarun Sapra]

And here's the API for the event, from the event object you can get issueLink and from issueLink you can get sourceObject and destinationObject thus you will get objects of both issues involved.

https://docs.atlassian.com/software/jira/docs/api/7.6.1/com/atlassian/jira/event/issue/link/IssueLinkDeletedEvent.html

[SWAPNIL SRIVASTAV]

Hello @Tarun Sapra ,

Yes, I tried the same. But, I am not able to fetch the issue ID of unlinked issue in the script listener. Could you please let me know how to do that.

Thanks,

Swapnil Srivastav

[SWAPNIL SRIVASTAV]

Also, I have two JIRA instances, The IssueLinkDeletedEvent is available in only one instance. Could you have any idea why is that?

Thanks,

Swapnil Srivastav.

[Tarun Sapra]

The even was introduced in 7.5 i think, hence one JIra instance can be an earlier version of Jira.

The even object in the listener should return to you the issueLink and using issueLink you can get source and destination object both.

[SWAPNIL SRIVASTAV]

@Tarun Sapra ,

Oh, I see. Ok, I am trying the script listener in one instance, one with version 7.6.6. Is there any alternative for the jira instance with version earlier of 7.5, mine is 7.4.4 to be precise. Any help would be appreciated.

Thanks and Regards,

Swapnil Srivastav.

[SWAPNIL SRIVASTAV]

Got the script listener working for instance 7.6.6. Still open to any possible alternatives for version 7.4.4