Scriptrunner issueFunction in commented("by username") doesn't return results for a specific user

[Tsol]

Hello community,

we are using scriptrunner JQL function issueFunction in commented("by username").

We have a weird case, for a specific user we get 0 results although user has comment.

For the rest JIRA users it works as expected.

Any idea what might goes wrong here.

Thank you 

[Martin Bayer _MoroSystems_ s_r_o__]

Hi @Tsol does user who executes the JQL have a permission to see a comment and issue with a comment?

[Tsol]

Hi @Martin Bayer _MoroSystems_ s_r_o__ yes. All permissions set. In the past we have changes the username of this specific user. Not sure if this is related to the problem we have.

[Martin Bayer _MoroSystems_ s_r_o__]

ok, is it possible to revert the username just to check whether is it the issue or not.

If you have valid maintenance license for SR, you can check with adaptavist support

• https://productsupport.adaptavist.com/servicedesk/customer/portal/2