Select List Cacascading - Is there a two list limitation?

[Vince Pierdomenico]

Greetings All - We've created a JIRA project to manage Problem Reports.   We have a need to present the user with a list of 10 Product options in a dropdown list...then depending on which option they select, the Product Version dropdown would be populated with a unique list of product versions for that product (8 to 10 different values).   We explored doing this with the Cascading Select List custom field, however this appears to only allow "two" values in the Product dropdown list.   Are we missing something or doing something wrong?  Would this require our support group to do some extra scripting?    Thanks in advance for any ideas and suggestions you may have...have a FANtastic day!   ~VinceP

[Mayur Jadhav · Accepted solution]

Hi @Vince Pierdomenico ,

Welcome to the Atlassian Community!!!

If I understood in the correct way if you are looking for a field like cascading for example.

If you select A then underneath options are:

1.  XYZ
2.  YZX
3. ZXY  
         

and for B underneath options are:

1.  ABC
2. CBZ
3. ANY

This is possible out of the box in Jira, but you are looking for multilevel cascading field under you need to use third party plugin from Atlassian Market place.

FYI the screenshot and link of the plugin.

 

• Multi-Level Cascading Select

Hope this helps.

cheers,
Mayur

[Vince Pierdomenico]

Thanks @Mayur Jadhav - While the Multi-Level cascading ability would be a nice to have - what we're definitely needing is the single level where by we can have up to 10 values in the parent dropdown list for Product, and each of those 10 values produces a unique list of Product Version values.   Once we get that far - we may look into the plugin options for multi-level cascading select lists like your showing with your example...

[Mayur Jadhav]

Hi @Vince Pierdomenico here is steps to create cascading field and how to configure it.

Create a cascading field

1. Go to Settings () > Issues.

2. From the navigation on the left, select Custom fields.

3. Select Create custom field in the top-right corner.

4. Choose Select List (cascading), and then select Next.

5. Name your field, and add a description if desired.

6. Select Create. You’ll be taken to the Screens page.

Configure your cascading field

1. On the Custom fields page, find your newly created cascading field.

2. Select the More actions (•••) menu, and then select Contexts and default value in the dropdown.

3. Under "Default Configuration Scheme" for your field, select Edit options.

4. With the parent list selected by default, enter a name for the parent list in the Add value field.

5. After your parent lists have been created, you can switch between parent lists under "Choose parent list to edit" to add unique values for each child list.

[Dave Mathijs · Accepted solution]

Hi @Vince Pierdomenico welcome to the Atlassian Community!

Each parent value allows for more than 2 child values, there is no limit.

Where do you have the impression that it's limited?

[Vince Pierdomenico]

Thanks @Dave Mathijs - Our IT group creates our custom fields as our large user community does not have those admin rights.    That's the feedback they provided us after they looked into this - I will check with them to figure where this understanding is coming from - I may post again here to try and connect the dots..thanks again!

[Vince Pierdomenico]

@Dave Mathijs @Mayur Jadhav Thank you both again - We're now realizing we likely need a Managed Label instead of the Select List so that we can more frequently update the options.    Once again, Managed Label field 1 would list several options and depending on which value the user chooses, Managed Label field 2 would display a unique list of values for the user to select for that field.  Is this possible with Managed labels or only with Select Lists?   Note we do have Managed Labels in our installation.

[Vince Pierdomenico]

Sorry this should not have been posted as an answer - its another related question :)

[Dave Mathijs]

When you are talking about "Managed Label", do you mean that you have a third-party app installed for managing labels? Which app would that be?

Using the Labels custom field is more flexible but less managable as anyone can create labels.

[Vince Pierdomenico]

@Dave Mathijs  I'm referring to Label Manager App found at this link below.   However we would need to operate like the Select List Cascading field that allows 2nd dropdown options to be determined by what the user chooses in the first dropdown.    Interesting note about anyone being able to create (and I assume delete/change labels)...that could be problematic.   Still curious if there's a Managed Label solution for doing the cascading behavior...

https://confluence-sdteob.web.boeing.com/display/SDTEKB/Label+Manager