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Send emails regularly

arno
Contributor
June 18, 2025

Hi All

We have received user feedback that requires sending emails to specific users on a regular basis and viewing the corresponding dashboard information.

Apart from automation, can I use ScriptRunner to achieve this functionality as well?

 

our jira version :8.13.3(software)

 

3 answers

0 votes
Aron Gombas _Midori_
Community Champion
June 19, 2025

Use the Better PDF Automation to send the dashboards exported to PDF and attached to a custom email to your recipients. ScriptRunner can send custom emails, but I am not sure if it also supports dashboards in the emails. (That's a very different beast!)

Your users will receive a custom email like this:

jira-data-center-pdf-automation-send-pdf-result.png

See these guides:

  1. How to send a custom email periodically?
  2. How to send a dashboard (not an issue list) in the email?

(Discl. this app is developed and supported by our team.)

arno
Contributor
June 22, 2025

Hi @Aron Gombas _Midori_ 

     Thanks for your reply

      Due to certain considerations, we are not currently planning to purchase new plugins. However, I will still attempt to use this solution to verify if it can meet our requirements. Once again, thank you for your response.

0 votes
Hugo Sepúlveda June 19, 2025

Yes, ScriptRunner’s built-in “Send a custom email” is a great option for this — but you can also go a bit further by combining ScriptRunner with Jira Automation for more flexible triggers and scheduling logic.

While you can’t send the actual visual dashboard or board view directly (like charts or gadget images), you can extract and send the underlying data, for example:

- Use JQL to fetch issues shown in filters or gadgets.
- Use ScriptRunner (Groovy) to format and send the relevant information via email.
- Optionally, embed a link to the real dashboard in the email for users who want to see the visuals.

Hope this helps!

arno
Contributor
June 22, 2025

Hi @Hugo Sepúlveda 

    Thanks for your reply

     This sounds good. Could you give me an example to show me how to achieve this function?

0 votes
santosh lilani
Contributor
June 19, 2025

Welcome to the community!

Yes, you can use script runner, use the ScriptRunner’s Built-in Script: Send Custom Email 

You can use this feature to send an email to one or more users.

 

arno
Contributor
June 22, 2025

Hi @santosh lilani 

     Thakns for your reply

      This sounds good. Could you give me an example to show me how to achieve this function?

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