Trigger custom web item (fragments) from listener script

[Dan27]

Hello,

I have a listener script (issue updated event), I would like to trigger a custom web item from it.

How can I do it?

Thanks,

Daniel

[Nic Brough -Adaptavist- · Accepted solution]

You can not.

Listeners are things that occur in the background in response to application events.  Those events may be triggered by people using the UI, but could also be triggered by code or remote calls.  In which case, the computer has nowhere to run a custom web item.

There is no UI for a listener to work with, so there's nothing you can do here.

Could you explain what you are trying to achieve for your people?  We may be able to point you at a way to do what you want if we know what the goal is.

[Dan27]

Thank you @Nic Brough -Adaptavist- 

Yes,

I am trying to create a dialog popup (with 'ok' button) that will triggered by 'issue updated' event (with some conditions).

So I succeed to call the rest endpoint script (of the dialog) using listener, but the listener return me the section html code by text and didn't show the dialog.

I think that maybe if the listener trigger a fragments that triggered the rest endpoint script it will work.

This is the listener:

def process = ['bash', '-c',('curl -k -u dbajira:dbajira -X GET -H "Content-Type: application/json" https://<jira base utl>/rest/scriptrunner/latest/custom/doSomething' )].execute()
//Process process = command.execute()
def out = new StringBuffer()
def err = new StringBuffer()
process.consumeProcessOutput(out, err)
process.waitFor()
if( out.size() > 0 ) log.warn("out = " +out)
if( err.size() > 0 ) log.warn("err = " +err)

This is the rest enspont :

import com.onresolve.scriptrunner.runner.rest.common.CustomEndpointDelegate
import groovy.transform.BaseScript

import javax.ws.rs.core.MediaType
import javax.ws.rs.core.MultivaluedMap
import javax.ws.rs.core.Response
@BaseScript CustomEndpointDelegate delegate

doSomething { MultivaluedMap queryParams ->

// get a reference to the current page...
// def page = getPage(queryParams)

def dialog =
"""<section role="dialog" id="sr-dialog" class="aui-layer aui-dialog2 aui-dialog2-medium" aria-hidden="true" data-aui-remove-on-hide="true">
<header class="aui-dialog2-header">
<h2 class="aui-dialog2-header-main">Some dialog</h2>
<a class="aui-dialog2-header-close">
<span class="aui-icon aui-icon-small aui-iconfont-close-dialog">Close</span>
</a>
</header>
<div class="aui-dialog2-content">
<p>This is a dialog...</p>
</div>
<footer class="aui-dialog2-footer">
<div class="aui-dialog2-footer-actions">
<button id="dialog-close-button" class="aui-button aui-button-link">Close</button>
</div>
<div class="aui-dialog2-footer-hint">Some hint here if you like</div>
</footer>
</section>
"""

Response.ok().type(MediaType.TEXT_HTML).entity(dialog.toString()).build()
}

This is the listener log:

2020-04-19 11:23:49,215 WARN [runner.ScriptBindingsManager]: out = <section role="dialog" id="sr-dialog" class="aui-layer aui-dialog2 aui-dialog2-medium" aria-hidden="true" data-aui-remove-on-hide="true">
            <header class="aui-dialog2-header">
                <h2 class="aui-dialog2-header-main">Some dialog</h2>
                <a class="aui-dialog2-header-close">
                    <span class="aui-icon aui-icon-small aui-iconfont-close-dialog">Close</span>
                </a>
            </header>
            <div class="aui-dialog2-content">
                <p>This is a dialog...</p>
            </div>
            <footer class="aui-dialog2-footer">
                <div class="aui-dialog2-footer-actions">
                    <button id="dialog-close-button" class="aui-button aui-button-link">Close</button>
                </div>
                <div class="aui-dialog2-footer-hint">Some hint here if you like</div>
            </footer>
        </section>
        
2020-04-19 11:23:49,217 WARN [runner.ScriptBindingsManager]: err =   % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed
  0     0    0     0    0     0      0      0 --:--:-- --:--:-- --:--:--     0
100   922    0   922    0     0   3073      0 --:--:-- --:--:-- --:--:--  3073

[Nic Brough -Adaptavist-]

OK, well, as I said already, a listener is of no use to you because it has nothing to do with the UI (because it may well be triggered by things outside the UI)

You should do your pop-up box with a plugin or something that can amend the front-end of Jira where there is a UI, and remember that it won't happen if something triggers an update outside the UI.  Listeners and rest end-points are not the way to get UI elements done.

I think it might be worth exploring what you are trying to achieve here for your end users.  What is this pop up box actually for?

[Dan27]

Thank you @Nic Brough -Adaptavist- ,

If the 'fix version' of an issue is changed, I would like to check if it match the 'Product Name' field (single select list).

I have a field with all of the options of these two fields (examples: "1.1.1_productOne" , "1.1.2_productOne", 1.1.1_productTwo"  - "fixVersion_productName")

If there is no match of these two fields, I want to make a pop up window to the user that tell him that he did something wrong. a message util isn't good for us,cause it's disapear after few seconds..

Daniel

[Dan27]

Or, do u know a way to limit the fix version from the beginning? 

https://community.atlassian.com/t5/Jira-questions/Limit-the-values-of-fix-version-field-using-other-field/qaq-p/1353851#M420354

Thanks!

[Nic Brough -Adaptavist-]

Even if a listener could pop up a box, it's the wrong place.  A listener will execute when it catches the event, but the event is fired after the change has been accepted.  So the box would be functionally useless other than asking the user to go back and click "edit" on the issue again.

Versions are not limited like this, they're a single flat list, the best you can do is a validator on transition that can check the version looks ok and halt the transition if it is not meeting your rules.

[Dan27]

Thank you @Nic Brough -Adaptavist- !!

I used a validator in 'create' transition and 'Done' transition.. Because I can't limit the versions with Behaviour (fix version is a system field).

Daniel