Unable to share a filter

Urszula Forenc
Contributor
April 9, 2018

HI,

I can't share filters, my team mates too. I have enabled popups and it didn't help. It was working few days ago. Any ideas? 

image.png

3 answers

1 vote
Deleted user April 9, 2018

Hi @Urszula Forenc,

Has anything changed to the Global Permission Create Shared Objects?

https://confluence.atlassian.com/adminjiraserver071/managing-global-permissions-802592439.html here is a link to the documentation on Global permissions.

Hope this helps

Urszula Forenc
Contributor
April 9, 2018

Hi, thank you for your answer. Global permissions are ok and didn't change. 

Deleted user April 9, 2018

Hi @Urszula Forenc,

Could you check that all users listed within the  jira-administrators group also within the jira-users group?

Thanks

Urszula Forenc
Contributor
April 9, 2018

They are...

Deleted user April 9, 2018

From what you have described it seems to be Bug. 

Here is what Tim LaMarce implemented as a work-around:

Have another non-admin user create a basic search. Have them share it. Log in with your admin account, go to the list of shared objects, find their filter, and take ownership. Now you can edit it and do whatever else you want.

https://confluence.atlassian.com/adminjiraserver071/managing-shared-filters-802593150.html

Here is the link to the Bug, though it does note Dashboards it is worth a shot.

Are you able to try this?

0 votes
Alana Fernando
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April 9, 2018

hi @Urszula Forenc, as @Fazila Ashraf and @[deleted] said, either one of below changes might be added in your JIRA system.

  1. Admin has revoke your global permission 
  2. Admin has removed sharing options from the list.

Reference:

 

I think you should contact your system admin regarding this. :-) . anyway i like to keep my answer open ended. 

Urszula Forenc
Contributor
April 9, 2018

Well, I am an admin :) and I didnt remove it.

Alana Fernando
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April 9, 2018

Well :-(, you better check with Atlassian support

0 votes
Fazila Ashraf
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April 9, 2018

@Urszula Forenc , Are you removed from the group that is given the global permission of 'Create shared objects'?

Do you find options to share a dashboard?

Urszula Forenc
Contributor
April 9, 2018

Hi, no I am not removed. I can share dahboards... only filters have issue.

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