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Updating apps fails with Could not install the file <marketplaceuri> Check that the file is valid.

Ali Sipit
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September 4, 2020

E.g:

Could not install the file https://marketplace.atlassian.com/download/apps/1215460/version/300003970. Check that the file is valid.

What I've done is:

reset jira plugin cache. as well as emptied the work directory contents

Manually installed upm

Manually tried to install/update app.

Logs are not really descriptive, even in debug

This happened after Migration from 8.9.1 to 8.12.0
Any Idea what might cause this?

Thanks in advance

1 answer

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Stefan Urlberger
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September 4, 2020

Same here, with v8.10.0

Stefan Pinter
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September 4, 2020

same here with v8.5.0 - i guess it is a problem with the marketplace right now?

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Ali Sipit
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 4, 2020

Seems to have been fixed. I guess it was an issue in the marketplace as you've mentioned.

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