Video player for Jira attachments

[Dan Aurel Laslo]

Hi,

Recently we needed to attach some video files to Jira Tasks. Is there any way to playback the attachment directly from the WebUI (like a dialog with a player embedded) ?
As an alternative should we try to explore the possibility of writing some kind of plugin or mini application installed on our account ? If so please can you please point us in the right direction to have something like this implemented ? (like documentation, best practices ...).

Thank you.

[Andy Heinzer · Accepted solution]

Which platform are you using for Jira?  Atlassian's Cloud?  Or Jira Server?

If this is Jira Server, what version of Jira are you using?

I was able in both Jira Cloud and Jira Server 7.12.3 to upload a standard mpeg4 file to my Jira issue and play it back directly in my browser after doing so.   My example file was only about 2.3MB in size, so I'm not sure if there is some upper limit to the filesize to playback, or perhaps there is some limitation on the specific filetypes that can be played back directly in browser.

I tested this in my current version of Chrome.  Curious to learn more about your environment so we can better understand how to advise you here.

Andy

[Dan Aurel Laslo]

Thank you for your answer,

We are using Atlassian's Cloud.

One small thing that can make a big difference, we are using the Rest API to create the task and add the attachment to it. Maybe that causes the issue.

The file size can be anything between 50-100M. File format is mp4 (H264-4 AVC) 720x1280px. Smallest file size i tried using the API was 2.1M (no success). Same file uploaded using the web-client was working perfectly.

Thank you.
Dan

[mikutech]

Specifically what CODEC for mpeg did you use? We're trying to record with OBS with mp4 with hardware NVENC encoding and it is not working in Jira.