What permission do I need to create new issue type and customize field?

[Candy Yi]

Hi, I am Jira Administrator of my project. But I am still unable to see "Add issue type" in my Settings > Issues > Issue types. Do I need a higher permission to perform this action? If yes, how can I know who has that higher permission and can help to grant me the same permission?

[Nic Brough -Adaptavist- · Accepted solution]

Up to Jira 7.6, you need to be an administrator to add fields to your project.  From 7.7, you need to be a project administrator with the "advanced configuration" permission set in the permissions scheme

To create new issue types and new fields, you need to be a Jira or System administrator

[Candy Yi]

Thanks Nic for the quick reply.

I am on version 7.6, and I think I am a Jira Administrator(that's what I see from top right cog icon). So sounds like I have got the right permission? If not, how to get it?

[Candy Yi]

Just had a look at my Permissions. The 'Extended project administration' is ENABLED.

[Nic Brough -Adaptavist-]

Ok, that should give you some access to select fields for your project, but you still can't add types or new fields.

[Candy Yi]

Yes that's exactly what I have now - I can select fields for my project but unable to add types or new fields. So how can I find out who can give me the permissions I need?

[Nic Brough -Adaptavist-]

You'll need to ask your administrators for admin access if you want to add fields.  However, a good administrator team will tend to limit that, as admin access should always be limited to the admin team.

[Candy Yi]

The problem is, I am a Project Administrator already and I don't know how to find out another administrator one level up ..... How can I check it out?

[Nic Brough -Adaptavist-]

Annoyingly, there is no direct link to find admins in Jira (unlike Confluence), I'm afraid you will have to ask the other users.