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When I add a user on JIRA and assign them admin access, what can they access?

Dania Al-Fadly November 5, 2018

When I add a user on JIRA and assign them admin access, will they be able to access the user management section and all other admin accesses?

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Alexey Matveev
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November 5, 2018

Hello,

There are three types of Jira admins: Project Administrators, Jira administrators and Jira System administrators.

Project administrators are set in the project permission scheme and they do not have access to user management menu and other admin features. 

Users with the Jira Administrator and Jira System Administrator global permissions can access the user management and other admin features.

You can see the difference between Jira administrators and Jira System Administrators here:

https://confluence.atlassian.com/adminjiraserver073/managing-global-permissions-861253290.html

Dania Al-Fadly November 5, 2018

Thanks Alexey, thats really helpful.

Another question, I am the licence holder for JIRA, and I expected to have system admin access. But when I go into it, it says no one is a system admin and I cannot make any changes to this. Do you know how I can change this.

Alexey Matveev
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November 5, 2018

If you hold a license, it does not mean that you are an admin. Could you make a screenshot? 

Dania Al-Fadly November 5, 2018

Screen Shot 2018-11-05 at 11.05.30.pngWho are the system admins in this case?

Alexey Matveev
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
November 5, 2018

You are on Cloud. If you want to add a System Admin to the Cloud, you should this users to the site-admins group.

Dania Al-Fadly November 5, 2018

thanks a lot for your help

Alexey Matveev
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
November 5, 2018

You are welcome!

If my answer helped you, kindly accept my answer.

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