When reporter is [x], set single list single choice custom field to [y]

[Eric Smith]

Im trying to change a custom field called "ITOPS Team" to "Windows" when a ticket is created with the reporter "Ticketshuttle_ITOPS". Here is the code I have so far:

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.customfields.manager.OptionsManager
import com.onresolve.jira.groovy.user.FieldBehaviours
import groovy.transform.BaseScript
import com.atlassian.jira.issue.ModifiedValue
import com.atlassian.jira.issue.util.DefaultIssueChangeHolder


def reporter = issue.getReporter()
def customFieldManager = ComponentAccessor.customFieldManager
def escalate = customFieldManager.getCustomFieldObjectsByName("ITOPS Team").first()
def optionsManager = ComponentAccessor.getOptionsManager()
def config = escalate.getRelevantConfig(issue)
def options = optionsManager.getOptions(config)
def optionToSelect = options.find {
it.value == "Windows"
}


if ((reporter)== "ticketshuttle_ITOPS"){ 
escalate.updateValue(null, issue, new ModifiedValue(issue.getCustomFieldValue(escalate), optionToSelect), new DefaultIssueChangeHolder())
}
else
{ 
}

However, when I run the code, the error in the log is:

2019-03-07 16:02:00,697 http-nio-8080-exec-7 url:/secure/QuickCreateIssue.jspa username:ticketshuttle_ITOPS ERROR ticketshuttle_ITOPS 962x113212x1 pcmkgx 173.31.112.42,10.231.220.22,10.231.13.23 /secure/QuickCreateIssue.jspa [c.o.s.jira.workflow.ScriptWorkflowFunction] *************************************************************************************
2019-03-07 16:02:00,697 http-nio-8080-exec-7 url:/secure/QuickCreateIssue.jspa username:ticketshuttle_ITOPS ERROR ticketshuttle_ITOPS 962x113212x1 pcmkgx 173.31.112.42,10.231.220.22,10.231.13.23 /secure/QuickCreateIssue.jspa [c.o.s.jira.workflow.ScriptWorkflowFunction] Script function failed on issue: null, actionId: 1, file: <inline script>
java.util.NoSuchElementException: Cannot access first() element from an empty List
at Script182.run(Script182.groovy:15)

Anyone know why it thinks the element is empty?

[fjodors]

I defined these variables directly in my code (I use script listeners and rest endpoints)

[Eric Smith]

I think part of the confusion here is that you linked me to a solution, but the solution is another link to more code. I think I see what you are trying to get at but your recycled answer appears to be for a listener and I am trying to configure a post-function in the workflow. Furthermore, I see in the second where you define issueToUpdate as:

MutableIssue issueToUpdate = (MutableIssue) event.issue;

But im still not seeing anywhere in your solution where you defined ComponentManager. the only reference I see is on the first link, where

def optionsManager = ComponentManager.getComponentInstanceOfType(OptionsManager.class)

This defines optionsManager, but not ComponentManager. Is if possible that its able to be used like that in the listener but not in a custom script in a post-function?

[fjodors]

Hi

Considering ComponentManager - see my answer from Mar 10, 2019

import com.atlassian.jira.ComponentManager
def componentManager = ComponentManager.getInstance()

Then you will be able to operate with componentManager.

I have not tried it in postfunctions, but I think it should be similar logic like in script listeners

[fjodors]

Hi

Check this article https://community.atlassian.com/t5/Adaptavist-questions/Listener-Clone-ticket-is-not-updating-a-CF-after-creation/qaq-p/918043 , my reply from Oct 29, 2018 

There was an example how to update select list custom field.

[Eric Smith]

I put in the above mentioned code into my script but ComponentManager and issueToUpdate variables are undefined. I noticed that you have issueToUpdate commented out at the top, but if thats referring to defining an issue number it should be noted that im trying to run this as a postfunction in a workflow:

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.customfields.manager.OptionsManager
import com.onresolve.jira.groovy.user.FieldBehaviours
import groovy.transform.BaseScript
import com.atlassian.jira.issue.ModifiedValue
import com.atlassian.jira.issue.util.DefaultIssueChangeHolder


def reporter = issue.getReporter()
//issueToUpdate - your target issue
def cf =customFieldManager.getCustomFieldObjectByName('ITOPS Team');
def fieldConfig = cf.getRelevantConfig(issueToUpdate)
def optionsManager = ComponentManager.getComponentInstanceOfType(OptionsManager.class)
def optionA = optionsManager.getOptions(fieldConfig).find {it.value == "Windows"}
issueToUpdate.setCustomFieldValue(cf, optionA);
issueManager.updateIssue(event.getUser(), issueToUpdate, EventDispatchOption.ISSUE_UPDATED, false);


if ((reporter)== "ticketshuttle_ITOPS"){ 
cf.updateValue(null, issue, new ModifiedValue(issue.getCustomFieldValue(cf), optionA), new DefaultIssueChangeHolder())
}
else
{ 
}

[fjodors]

Hi

if these variables are undefined, you should specify them

For example, how it works in script listener (in postfunction it should be similar):

....
import com.atlassian.jira.ComponentManager
import com.atlassian.jira.issue.MutableIssue;

def componentManager = ComponentManager.getInstance()
/*get issue - you need MutableIssue if you would like to update this issue*/
MutableIssue issueToUpdate = (MutableIssue) event.issue;
....

[Eric Smith]

They appear to be variables in your example that is either pre-defined in whatever interface you are using (Behavior? Script Listener?), or you have defined these variables somewhere else that I am unaware of. I did not create these variables so im unsure how they need to be defined to get your linked example to work.