I need to get my hands on the .obr file for Jira Service Management so I can install it on a machine that does not have access to the Software Store and is not connected to the Internet
Where can I download .obr files??
Hello @Richard Briggs
The download archives for Jira Service Management versions is located here:
https://www.atlassian.com/software/jira/service-management/download-archives
But I don't see an obr file option there.
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You can download the obr files from here:
https://marketplace.atlassian.com/apps/1213632/jira-service-management/version-history
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Thanks Trudy... I got this from Atlassian:
Sarah A commented:
Hi Richard,
Hello! Sarah here from Atlassian Support. I see that you're looking for the .obr package to upgrade Jira Service Management.
Earlier today we had an outage on marketplace.atlassian.com, which is where the Jira Service Management version history is stored with the .obr packages. It is back online now, and you can find the JSM packages here:
Please let me know if there's anything else I can help with!
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Looks like the outage is in effect as of 3:15PM Eastern on August 21, 2024
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Did you find any other place where the JSM can be downloaded in .obr version?
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https://confluence.atlassian.com/kb/how-to-download-atlassian-marketplace-apps-through-the-command-line-1072483349.html
1st url link is what we are finding url
2nd url link is contain hidden atlassian market place App
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Thanks for that, I already asked Atlassian Support and I recieved the same links, thank you for your help!
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Tried downloading the .obr file from here: https://marketplace.atlassian.com/apps/1213632/jira-service-management/version-history
Download fails for every version I tried either via browser or curl. Is the marketplace still having issues?
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It's working as of 30SEP2024 - just downloaded one. If you are connected to a corporate network or a VPN, your company may block .obr downloads. Try when not connected to company network or VPN.
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