Why I cant see board? and which permission do I need to create and see board?

[Aparna Mohod]

Currently I have administration rights but I dont see board of my project. This project is migrated to cloud just now. Do I need to create board or it will be created automatically?

[Alexey Matveev]

Hello,

you should check if you the filter defined for the board is shared with your user.

[Aparna Mohod]

Where can I check whether filter for the board is defined for my user?

[Alexey Matveev]

Have a look in the Server from which you migrated or ask any user, who has access to the board to check.

[Alexey Matveev]

Also how did you migrate this project? Are you sure that you migrated the board?

[Aparna Mohod]

Yes we have migrated the board.

[Alexey Matveev]

Also it would be useful to know how you migrated the project to Cloud. Did you restore a backup from your Jira Server or  you used a csv file?

[Aparna Mohod]

Hi,

Thanks for the reply!

Actually I was trying some other way but now it is resolved by changing the 'Project type' from Software to business.

But now another problem, I dont see any board settings to group epics and tasks.

[ajeet_singh]

Hi @Aparna Mohod,

it will be create automatically if you have board on Cloud and you have migrate cloud project to Jira server successfully,

Go to Boards->view all boards if you see it Click on the board if not create new board for you 

[Aparna Mohod]

Thanks for the reply!

Yes we have migrated cloud project to Jira server successfully. I am getting below message.

[ajeet_singh]

have you try to create new board for you , click ->create board 

[ajeet_singh]

we can have many board of a project , it is safe you may try