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Workflow menu does not show all available transitions

Antônio Duarte
Contributor
April 6, 2020 edited

In the View Issue Screen, the "workflow" menu button does not exhibit all available transition options.

I have a complex workflow where all issues have the option "Allow all statuses to transition to this one".

The workflow has more than 15 statuses, but only 15 of them are shown at the pop-up exhibited by the "workflow" menu button.

There is NO Condition in ANY transitions, so they can take place every time freely, without restrictions!

How to show all the available transitions?

Thanks in advance.

Antonio

2 answers

1 accepted

1 vote
Answer accepted
Ste Wright
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 12, 2020

Hi @Antônio Duarte

I recreated this in one of our instances - the workflow has 21 statuses, all transitions open and no conditions set.

There are 21 options on the view issue screen - 19 in the "Workflow" drop-down, plus 2 which are buttons next to the Workflow button:

Workflow Buttons.png

So there's no limitation on the button as far as I can see - I would suggest double-checking for conditions, validators, properties, etc in the first instance.

Let us know how this goes!

Ste

Grupo Espirita Casa do Caminho April 12, 2020

Hi, Stephen,

Thanks for your help.

I'll follow your advice and make a double check.

Greetings.

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Antônio Duarte
Contributor
April 14, 2020

Hi, @Stephen 

A full Jira reindex operation solved the problem.

Everything is fine, now.

Thanks for your help.

Antonio.

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2 votes
Matt Doar
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 6, 2020

I don't see anywhere in the source that restricts the number of transitions shown to 15, but that's a number used elsewhere in the Jira UI, displaying components etc.

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