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how to restrict resolution field going from only one status/transition to other ?

sn
Contributor
April 14, 2017

hi all,

i have a workflow and when moving to "relesaed" status , we want to force users to add aresolution. i added a "transition view screen" because we want users to select the resolution field value. 

we want to move an item back from "released" status to "ready to release"( ready to release being t the status before released). we want i=the resolution to be changed back to unresolved (no user intervention) If i add a "transition view" screen then it would change for all statuses going to "ready to release"

is there a way to add thios using properties or something else ?

TIA

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Answer accepted
Dave Theodore [Coyote Creek Consulting]
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 14, 2017

Add a Post Function on the transition back to "ready to release" that clears the Resolution field.

sn
Contributor
April 14, 2017

i did and it worked. for now, its okay.

thanks

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