"Create" page does not load. Connection between Jira and Confluence

[Gala Mart]

the connection between Jira and Confluence is configured. I try to go to the boards and open linked pages. -> Create page. Confluence opens, but the "Create" page does not load. version of jira 7.8.0

version of confluence 6.7.2

CentOS 7

Help

[Gala Mart]

Which one?

/var/atlassian/application-data/confluence/logs/attlassian-confluence.log

/var/atlassian/application-data/jira/logs/attlassian-jira.log

or in

/opt/atlassian/confluence/logs/

/opt/atlassian/jira/logs/

?

Thanks

[robhit]

Hi Gala,

Check these two:

/opt/atlassian/confluence/logs/

/opt/atlassian/jira/logs/

[Gala Mart]

Only Jira logs. No logs from confluence during the attempt to create a page

192.168.51.14 487x49472x1 jira.user [10/Apr/2018:08:07:21 +0500] "GET /jira/rest/troubleshooting/1.0/check/jira.user?_=1523329641794 HTTP/1.1" 200 25 4 "http://confluence/jira/secure/RapidBoard.jspa?rapidView=12&view=planning.nodetail" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E)" "iblqrr"
192.168.51.14 487x49473x1 jira.user [10/Apr/2018:08:07:21 +0500] "GET /jira/rest/greenhopper/1.0/xboard/toolSections?mode=plan&rapidViewId=12&_=1523329641876 HTTP/1.1" 200 1997 5 "http://confluence/jira/secure/RapidBoard.jspa?rapidView=12&view=planning.nodetail" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E)" "iblqrr"
192.168.51.14 487x49475x2 jira.user [10/Apr/2018:08:07:22 +0500] "POST /jira/rest/webResources/1.0/resources HTTP/1.1" 200 65 23 "http://confluence/jira/secure/RapidBoard.jspa?rapidView=12&view=planning.nodetail" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E)" "iblqrr"
192.168.51.14 487x49474x1 jira.user [10/Apr/2018:08:07:22 +0500] "GET /jira/rest/greenhopper/1.0/xboard/plan/backlog/data.json?rapidViewId=12&_=1523329641909 HTTP/1.1" 200 39366 211 "http://confluence/jira/secure/RapidBoard.jspa?rapidView=12&view=planning.nodetail" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E)" "iblqrr"
192.168.51.14 487x49477x3 jira.user [10/Apr/2018:08:07:22 +0500] "POST /jira/rest/webResources/1.0/resources HTTP/1.1" 200 16987 24 "http://confluence/jira/secure/RapidBoard.jspa?rapidView=12&view=planning.nodetail" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E)" "iblqrr"
192.168.51.14 487x49476x2 jira.user [10/Apr/2018:08:07:22 +0500] "GET /jira/rest/greenhopper/1.0/rapidviewconfig/editmodel.json?rapidViewId=12&_=1523329641927 HTTP/1.1" 200 103771 119 "http://confluence/jira/secure/RapidBoard.jspa?rapidView=12&view=planning.nodetail" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E)" "iblqrr"
192.168.51.14 487x49478x1 jira.user [10/Apr/2018:08:07:23 +0500] "GET /jira/rest/inline-create/1.0/context/bootstrap?query=project%20in%20(RETAIL%2C%20TSD%2C%20FRANCH)%20AND%20issuetype%20in%20(Task%2C%20Story%2C%20Bug)%20AND%20status%20in%20(%22To%20Do%22%2C%20%D0%92%D1%8B%D0%BF%D0%BE%D0%BB%D0%BD%D0%B5%D0%BD%D0%BE%2C%20%22In%20Progress%22%2C%20Testing%2C%20Review%2C%20%D0%9E%D1%82%D0%BB%D0%BE%D0%B6%D0%B5%D0%BD%D0%BE%2C%20Documentation%2C%20%D0%9E%D1%82%D0%BC%D0%B5%D0%BD%D0%B0)%20ORDER%20BY%20Rank%20ASC&&_=1523329643483 HTTP/1.1" 200 2370 15 "http://confluence/jira/secure/RapidBoard.jspa?rapidView=12&view=planning.nodetail" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E)" "iblqrr"
192.168.51.14 487x49479x1 jira.user [10/Apr/2018:08:07:23 +0500] "POST /jira/rest/analytics/1.0/publish/bulk HTTP/1.1" 200 - 3 "http://confluence/jira/secure/RapidBoard.jspa?rapidView=12&view=planning.nodetail" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E)" "iblqrr"
192.168.51.14 487x49480x1 jira.user [10/Apr/2018:08:07:25 +0500] "GET /jira/rest/whisper/1/properties?key=hermes%3A%3AIPN-91-message-regular-user-check.holdout&_=1523329645479 HTTP/1.1" 200 70 6 "http://confluence/jira/secure/RapidBoard.jspa?rapidView=12&view=planning.nodetail" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E)" "iblqrr"
192.168.51.14 487x49481x1 jira.user [10/Apr/2018:08:07:27 +0500] "GET /jira/rest/greenhopper/1.0/sprint/24/pages?_=1523329647230 HTTP/1.1" 200 283 5 "http://confluence/jira/secure/RapidBoard.jspa?rapidView=12&view=planning.nodetail" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E)" "iblqrr"
192.168.51.14 487x49482x1 jira.user [10/Apr/2018:08:07:28 +0500] "GET /jira/rest/greenhopper/1.0/remoteLinkConversation?_=1523329648611 HTTP/1.1" 200 47 2 "http://confluence/jira/secure/RapidBoard.jspa?rapidView=12&view=planning.nodetail" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E)" "iblqrr"
192.168.51.14 487x49483x1 jira.user [10/Apr/2018:08:07:29 +0500] "POST /jira/rest/analytics/1.0/publish/bulk HTTP/1.1" 200 - 5 "http://confluence/jira/secure/RapidBoard.jspa?rapidView=12&view=planning.nodetail" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E)" "iblqrr"

[robhit]

Hi Gala,

What do you see in the server logs? That might hint us on the issue.

Thanks,

Robhit