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"Jira Project Key" no longer showing in Search results screen

Scott Nelson April 19, 2021

I have no idea what changed/what I did, but the Jira Key and Jira Project fields no longer surface/show the related data (which I have confirmed is still there and mapping properly),

Ideas???

Jira Issue Search Display Busted.jpg

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Scott Nelson April 20, 2021

I discovered the issue.  It was a standard id-10-t error.  I was viewing "Jira Key" instead of "Issue Key"

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Ivan Lima
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April 19, 2021

Hi @Scott Nelson, I don't recall any particular change you can make that would cause similar behaviour. Can you share a screenshot? It makes it easier to assist you with this.

Scott Nelson April 19, 2021

Good point,  Added to the description.  Thanks for taking a look.

Ivan Lima
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April 19, 2021

Can you select, as columns, the options Key and Project? What version are you in? Also, underneath columns, you have your defaults, filter and system column options; perhaps you're displaying system rather than your defaults. Another quick check, couldn't those be custom fields not yet populated?

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