Read-only date field in Customer Portal

[Andrea C]

Hi,

I am struggling in finding a solution for something that I thought was simple.

I want a read-only date field with a default value to be displayed in the customer portal and in all the other issue screens.

[Kerem Caglar [Solveka] · Accepted solution]

You cannot do that with JSD.

If you have Script Runner add on you could create a behaviour and set the default value and make it read only with a initialization script.

If you do not have SR addon, as a compromise you could hide the date field with a default value and set a note on the form somewhere to mention about it. 

[Andrea C]

Thank you @Kerem Caglar _Solveka_ !

I used SR and it works fine but I noticed a strange behaviour: when I create an issue after I click on the create button and before the issue is created (a few seconds because I am loading data from an external API) the field becomes editable.

Is there a way to keep it read-only even during the creation?

[Kerem Caglar [Solveka]]

Hi

That is normal since all the magic happens on your client with javascript. If you have a slow browser you could notice that glitch.

[Andrea C]

I have a slow Jira 😂 built using Docker but it is much slower than another Jira instance installed in the standard way on a Linux server.