Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning
Events

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Restart activity details not appearing in the atlassian-jira log file and access_log.2014-05-12

Mohin Uddin
Mohin Uddin
Contributor
May 12, 2014

HI Expert,

Yesterday(12/05/14) I have restarted the Jira but I didn't find restart activity in in the atlassian-jira log file and access_log.2014-05-12.

Could you please tell why restart activity details are not available in both log files?

Thanks
Mohin

Answer
Watch
Like Be the first to like this
232 views

1 answer

0 votes
Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
May 12, 2014

How did you do the restart? Did you check that it really had stopped and started?

View More Comments
Mohin Uddin
Mohin Uddin
Contributor
May 12, 2014

I have restarted the Jira using the following way-

  1. Go to Services (Start -> Administrative Tools -> Services)
  2. Choose Attlassian JIRA service
  3. Press Stop link; Once it is stopped make actions needed and next press Start link.
  4. If the Service does not stop normally, open Windows Task manager and just kill tomcat7.exe process - > refresh services list and start Atlassian JIRA service from services console
Like
Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
May 12, 2014

Right. How did you check it had stopped after steps 3 and 4?

Like
Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Copyright © 2025 Atlassian
    Privacy Policy Terms Security
    Welcome illustration

    Welcome to the new Atlassian Community

    Online forums and learning are now in one easy-to-use experience.

    By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.