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Return javascript error when loading backlog issues edit mode

Iresh_Rupasinghe
Iresh_Rupasinghe
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August 30, 2018

When viewing an Agile board, the page loads with An error occurred. Upon expanding on the error, the following appears:

Details

 

I have tested enabling JIRA safe-mode option but problem still same. That mean probably this not come through 3rd part plugin.

 

Could you please someone help me, how to solved this issue?

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2 answers

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Iresh_Rupasinghe
Iresh_Rupasinghe
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September 11, 2018

@Mohamed Riza

Thank You for response. 

There is no any announcement banner and in general all users have same problem.

 

Stack trace

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0 votes
Mohamed Riza
Mohamed Riza
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 11, 2018

Hi @Iresh_Rupasinghe,

  1. The error would usually have a stack trace section. Can you please copy this here too? 
  2. Are all users experiencing this or only certain users able to reproduce the issue? 
  3. May I also know if you have an announcement banner? If so, could you try temporarily removing this and verify if the issue persists. 
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