Running JIRA from a packed WAR is not supported.

[Michael Simon]

I'm trying to upgrade to JIRA 6.3 and am getting this error. I've never had to do worry about unpacking war files. It's only asking for problerms.

ERROR:

Running JIRA from a packed WAR is not supported. Configure your Servlet container to unpack the WAR before running it.

[Michael Simon · Accepted solution]

Atlassian provided an answer based upon the following URL.

https://issues.apache.org/bugzilla/show_bug.cgi?id=51294

In short, Tomcat stopped supporting unpacking of war files outside of appBase in version 7.0.12 They then fixed the issue in Tomcat 8 and back ported the fix to 7.0.48 going forward.

Why JIRA just now started complaining about the error was never answered. But upgrade past 7.0.48 and you'll be good.

[Yves Martin]

I run JIRA (since release 6.0.8) on Tomcat 7.0.28 on up-to-date Debian GNU/Linux 7.5 Wheezy and currently with release 6.2.6 but I have found no information how to run 6.3.12 release with the same context /etc/tomcat7/Catalina/localhost/jira.xml:

<Context path="/jira" docBase="atlassian-jira6.war" reloadable="false" useHttpOnly="true">
  <Parameter name="jira.home" value="/var/local/jirahome/"/>
  <Resource name="UserTransaction" auth="Container" type="javax.transaction.UserTransaction"
    factory="org.objectweb.jotm.UserTransactionFactory"
    jotm.timeout="60"/>
  <Manager pathname=""/>
</Context>

I read again https://confluence.atlassian.com/display/JIRA/Installing+JIRA+on+Tomcat+6.0+or+7.0 and the KB https://confluence.atlassian.com/pages/viewpage.action?pageId=433394196 does not match my setup as unpackWAR is already true.

My tomcat "webapps" only contains "ROOT" as context directly deploys from WAR location - read-only file, exactly the same WAR file for all environment as "jira.home" is set from Context Parameter.

Is there a way to get JIRA 6.3 runs with Debian Tomcat installation ?

[Axel Aumann]

Hello Danilo,

we experience the same beahavior when trying to upgrade form version 6.2.3 to 6.3.1.

Our server.xml contains the following:

<Host name="localhost"  appBase="webapps"
            unpackWARs="true" autoDeploy="true"
            xmlValidation="false" xmlNamespaceAware="false">

As you can see the unpackWARs option is set to true like suggested in the linked article.

We are running JIRA in Apache Tomcat/7.0.26.

We didn't experience similiar issues when upgrading from version 6.1.7 to 6.2.3.

Kind regards,

Axel

[Danilo Conrad]

Hi Michael,

This looks like the problem addressed by the KB article below:

• JIRA WAR install does not start with error "Running JIRA from a packed WAR is not supported"

Could you please check if the solution on the KB works?

Cheers,

Danilo

[Michael Simon]

This article doesn't fix the issue at hand.

[Nic Brough -Adaptavist-]

What application server are you running? (And version)