ScriptRunner - create email for custom field

[Richard Jones]

Hi all

I've got script runner installed and have a custom field called reviewer. When reviewer is set then I would like an email sent to that person (much like what is sent if you are assigned a JIRA)

The reviewer field is of type "User Picker (single user)"

Is it possible to send an email to this selected person. At the moment i can easily see how to map the user to the user's email address on their profile? Is this possible?

Thanks

image2015-7-27 17:22:59.png

EDIT:

Thanks to @Jamie Echlin [Adaptavist] for the help so far. I still dont get any emails though. See my configuration

image2015-7-28 21:52:22.png

image2015-7-27 17:22:59.png

image2015-7-28 21:52:22.png

[JamieA]

You should be able to use the custom field ID, as it says in the text underneath the field.

So eg: customfield_10020 should work fine.

But your condition is wrong, try 

cfValues["reviewer"]

Note that case is important, so check if it's Reviewer or review... also you have typo'd the field name. 

[Richard Jones]

Thanks Jamie Echlin How do I get the customer field id. From the URL I can see things like customFieldId=10311 so i used customField_10311 (removing the = and the Id) For the condition I can search within JIRA with just the Reviewer field but I see from your example I have to use cfValues[....]. Im using "cfValues['Reviewer'] is not null" which hopefully will work Thanks for your help!

[Anton Haglund]

Here you can find the custom field ID: https://developer.atlassian.com/jiradev/jira-architecture/jira-templates-and-jsps/adding-custom-fields-to-email Hope it helps you! /Anton

[Richard Jones]

thanks @Anton Haglund . The id field I found was the correct one

[Richard Jones]

Hi @Jamie Echlin [Adaptavist] . I tried cfValues['Reviewer'] is not null and various other combinations but none worked. Is there some other trick I need here? Thanks

[JamieA]

for the "to issue fields" use: customfield_12345 be careful of the case, earlier you wrote customField. Try that without a condition, if that works we can work on the condition.

[Richard Jones]

Thanks @Jamie Echlin [Adaptavist] I did have the wrong case but still dont get the emails :(. I have updated the question with a screenshot. Ive tried to put in my email address directly but still dont see it. Also is there a away to put the link to the JIRA in the email subject or mesage?

[Kathy Tempesta]

I have a similar workflow but I took a low-tech approach. I added a transition to all the relevant steps called "Add <role>" and created an event called "<role> assigned" that I added to my notification scheme. I also removed the <role> field from the edit issue screen to the transition is the only way to get to it.