Send issue information from JIra

[Ron Jacob]

Hi Is there anyway to send data from Jira regarding issue status changes , priority changes to external application.

I know there are webhooks are there any other options

[Ron Jacob]

https://jira.atlassian.com/browse/JRASERVER-68174 Is see there are performance issue ?

Has anyone else notice this kind of behavior 

[Hector]

Hi @Ron Jacob, I would say it is not a matter of sending the information but about WHO/WHAT is going to consume it. So depending on the consumer, the solution will be one or another.

As an example, if your consumer is Slack/MS Teams then a simple webhook setup will be enough but not so task-oriented driven unless you pay for a bot/app to read and manage those notifications and trigger them with the right information on the right chat room.

In the other hand, you could customize those notifications implementing a Script Runner Listener and send your own Message/Adaptive Cards fully customized to your consumer.

So, if you give us more details about what is going to be your consumer we could better suggest you what will be the different solution that fit your needs.

Regards,

[Rafael Pinto Sperafico]

Hi @Ron Jacob,

WebHooks may suit your needs. It will depend on the information you would like to received from an issue update event.

If the data Jira sends out through webhooks is not enough, then you should be looking at 3rd party plugins (e.g ScriptRunner) where you can customise events and notifications by extending Jira.

Alternatively, you could write your own Atlassian Jira plugin and send the information you are looking for to a given destination.

Kind regards,

Rafael

[Olga Videc]

Hello @Ron Jacob

Slack is a great option, it uses a webhook but it covers all your requests.